Operations Support Specialist, Digital Investment Management

Kenanga Investment Bank; Kuala Lumpur; On-site; MYR 60,000 - 85,000; Full time

Job summary

A leading financial institution in Kuala Lumpur is seeking an Operations Support Specialist for the Digital Investment Management unit. This role requires supporting daily business transactions and ensuring compliance with regulations. Candidates should hold a degree in Business Administration or Finance and have 3-6 years of relevant experience in operations, preferably within the financial services sector. Knowledge of SC reporting requirements will be an advantage. The position offers an opportunity to work closely with various teams for smooth operations.

Qualifications

• 3-6 years of relevant working experience in operations environment.
• Experience in stock broking, unit trust or financial services industry.
• Knowledge of SC reporting requirements.

Responsibilities

• Support and execute daily business transactions.
• Ensure timely handling of clients' onboarding.
• Prepare and submit accurate regulatory reports.

Skills

Business Administration

Client Account Management

Regulatory Compliance

Financial Services Industry Knowledge

Education

Recognized Degree in Business Administration/Finance

Job description

Operations Support Specialist, Digital Investment Management

The Operations Support Specialist will support and execute daily business transactions within the Operations unit of Digital Investment Management (DIM).

Reporting to the Head of Operations, the Operations Support Specialist is responsible for assisting the Head of Operations in achieving business objectives through a smooth back-end operations process while ensuring compliance with internal and external regulations and control standards. The Operations Support Specialist must ensure that all business activities and reporting are attended in a timely manner by working closely with the Customer Service, Investment and Project teams.

Key Responsibilities

Investment Operations Support (Fund Accounting)

• Support and execute error-free execution procedures operationally
• Support and ensure that the fund transfers to broker, withdrawal instructions from client are executed in a timely manner and as per SOP
• Execute and ensure the monthly bank/trade reconciliations for all transactions are accurate and done on a timely manner
• Support, execute and ensure the effectiveness, efficiencies, accuracy and completeness of daily business transactions undertaken by the units

Client Quality Service Support (client account management)

• Support, ensure and execute timely turnaround time in handling clients' onboarding from clients and e-KYC process
• In conjunction with client servicing teams, ensures all complaints are resolved in a timely and satisfactory manner
• Support and ensure compliance with Statutory requirements, and agreed Service Level Agreement
• Support and manage deliverables and timely implementation of initiative

Rules & regulations and compliance reporting requirements

• Support, execute and ensure accuracy and completeness of details furnished to the Regulators
• Support, execute and ensure the submission of monthly reporting to management and regulators is accurate
• Ensure compliant with timeline and submission requirements determined by the Regulators
• Support, execute and ensure up-to-date operation-related reports (i.e. e-KYC, management reporting, and etc.)

Job Requirements

• Posses a recognized Degree in Business Administration/Finance or other relevant discipline
• 3-6 years relevant working experience in operation’s environment, preferably in the stock broking, unit trust or financial services industry
• Preferably in Asset Management Company will be added advantage
• Experience and understand SC reporting requirement
• Candidates who have passed any Securities Industry Development Corporation (SIDC) Licensing Examination module will have an added advantage
• Capital Market Services Representative’s License (CMSRL)
• Sound knowledge of rules of Bursa Malaysia, SC guidelines, FEA rules, Anti Money Laundering laws.