Operations Manager

AEON Co. (M) Bhd.; Bandar Baru Bangi; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading retail company is seeking an Operations Manager for their outlet in Selangor. This role involves managing daily operations, ensuring customer satisfaction, monitoring stock, and leading a team. Candidates should have a diploma in a related field, along with 3–5 years of experience in retail or operations management. Strong leadership and communication skills are essential, and bilingual communication in Bahasa Malaysia and English is required. Flexibility in working hours is necessary as well.

Qualifications

• 3-5 years of experience in retail or operations management.
• Able to communicate in Bahasa Malaysia and English.
• Flexible and able to work under pressure.

Responsibilities

• Manage daily operations to ensure smooth business performance.
• Support sales activities and promotions.
• Monitor stock and overall store conditions.
• Ensure good customer service and handle escalated issues.
• Lead and manage staff productivity and scheduling.

Skills

Leadership

Communication

Problem-solving

Education

Diploma or Degree in a related field

Job description

Operations Manager - AEON MaxValu Prime Evo Bangi Selangor

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Manage daily operations to ensure smooth business performance.

Support sales activities, promotions, and operational targets.

Monitor stock, merchandising, and overall store conditions.

Ensure good customer service and handle escalated issues.

Control operating costs and support budget management.

Lead, guide, and manage staff productivity and scheduling.

Ensure compliance with company policies, safety, and audit standards.

Work with internal teams, vendors, and business partners.

Carry out any other duties assigned by management.

Job Requirements: -

Diploma or Degree in a related field.

3–5 years of experience in retail or operations management.

Good leadership and communication skills.

Able to communicate in Bahasa Malaysia and English.

Able to work shifts, weekends, and public holidays.

Willing to travel and support other outlets when required.

Flexible, responsible, and able to work under pressure.

The candidate must be able to work in AEON MaxValu Prime Evo Bangi, Selangor.

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Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• Are you willing to travel for this role when required?
• How much notice are you required to give your current employer?
• Are you available for shift work?
• Are you available to work outside your usual hours when required? (eg. weekends, evenings, public holidays)

AEON Malaysia is a leading retail company offering a wide variety of products and services. Our stores provide groceries, home goods like electronics, furniture, and bedding, as well as fashion items. We also offer services such as credit and loyalty programs, financial services, and online shopping.

Committed to Customer Satisfaction

With over 30 locations across Malaysia, AEON is dedicated to ensuring customer happiness and satisfaction. We focus on creating a friendly and welcoming shopping environment, supported by knowledgeable staff who are ready to assist with any needs.