Operations Executive & Order Fulfilment & Coordination

Cellgen Lifesciences (M); Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading lifesciences company in Kuala Lumpur is seeking an Operations Executive for Order Fulfilment and Coordination. The ideal candidate will have 1-2 years of management experience in Customer Service or Operations and a background in Order Fulfilment or Supply Chain. Responsibilities include preparing operational documents, processing sales orders, and coordinating logistics. Benefits include performance-based incentives, medical coverage, and career advancement opportunities.

Benefits

Performance-based incentives

5-day workweek

Comprehensive medical insurance

Gym membership

Staff discounts

Qualifications

• Minimum 1–2 years of people management experience in Customer Service or Operations.
• Background in Order Fulfilment, Customer Service, or Supply Chain.
• Self-motivated, detail-oriented, eager to learn.

Responsibilities

• Prepare operational documents such as invoices and delivery orders.
• Process and track daily sales orders for timely delivery.
• Coordinate with logistics partners for deliveries.

Skills

People management experience

Analytical skills

Problem-solving skills

Proficient in MS Word and Excel

Job description

Operations Executive – Order Fulfilment & Coordination

Minimum 1–2 years of people management experience in Customer Service or Operations.

Background in Order Fulfilment, Customer Service, or Supply Chain.

Proficient in MS Word, Excel, and related software.

Self-motivated, detail-oriented, eager to learn, with strong analytical and problem-solving skills.

Languages: Bahasa Malaysia & English (Mandarin proficiency is an added advantage)

Requirement

• Minimum 1–2 years of people management experience in Customer Service or Operations.
• Background in Order Fulfilment, Customer Service, or Supply Chain.
• Proficient in MS Word, Excel, and related software.
• Self-motivated, detail-oriented, eager to learn, with strong analytical and problem-solving skills.
• Languages: Bahasa Malaysia & English (Mandarin proficiency is an added advantage)

Responsibility

• Prepare operational documents such as invoices, delivery orders, credit notes, purchase orders, stock requisitions, and monthly stock count reports.
• Process and track daily sales orders, including online fulfilment, to ensure timely and accurate order processing and delivery.
• Coordinate with local and abroad logistics partners to manage deliveries and shipments.
• Act as a key liaison in resolving operational issues by identifying improvement areas and implementing effective action plans.
• Conduct market intelligence, sourcing, and cost analysis, and perform other duties as assigned from time to time.

Benefits

• Performance-based incentives (quarterly and half-yearly)
• 5-day workweek (Monday–Friday), located within a 10-minute walk to LRT & KTM.
• Comprehensive medical, personal accident, hospital, and surgical insurance coverage
• Opportunities for learning and career advancement
• Gym membership, panel clinic access, staff discounts, full product set upon confirmation, birthday gifts, and more

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