Operations Executive (Business Support & Coordination)

YH Corporation; Puchong; On-site; MYR 100,000 - 150,000; Full time

Job summary

A dynamic logistics firm in Puchong is seeking a highly execution-driven Operations Executive to support management in daily operations. The role involves managing customer logistics, documentation of policies, and coordination with HR service providers. Candidates should have 2–3 years of experience along with fluency in Mandarin and Bahasa Malaysia. This position offers the opportunity to enhance operational systems while enjoying a stable work environment.

Benefits

Direct exposure to Management

High level of autonomy

Stable work environment

Qualifications

• Minimum 2–3 years of experience in Operations, Administration, or Management Support roles.
• Fluent in multiple languages for effective communication.
• Strong proficiency in documentation and task tracking.

Responsibilities

• Manage customer-related logistics, including purchasing and tracking delivery.
• Translate verbal policies into documented SOPs.
• Act as the internal contact for payroll/HR service providers.

Skills

Fluent in Mandarin

Fluent in Bahasa Malaysia

Proficiency in Microsoft Excel

Organizational skills

Communication skills

Job description

Operations Executive (Business Support & Coordination)

We are seeking a highly execution-driven Operations Executive to support Management in ensuring smooth daily operations across the business. You will play a critical role in bringing structure, clarity, and accountability to internal processes.

Key Responsibilities

• Take ownership of customer-related logistics, including sourcing, purchasing, and tracking delivery of seasonal gifting items (e.g. hampers, angpow, Sampul Raya, etc.).
• Liaise with Accounts and Management to translate verbal policies (e.g. trade-in commissions, sales incentives) into clear, documented SOPs for internal reference and staff alignment.
• Act as the internal point of contact with the outsourced payroll/HR service provider by collecting, verifying, and submitting staff KPI data and leave records accurately and within required timelines.
• Maintain a structured task tracker for ongoing operational matters and ensure all assigned items are followed up, updated, and resolved.
• Support Management on ad-hoc tasks and time-sensitive projects that require coordination or follow-through.

Requirements

• Minimum 2–3 years of experience in Operations, Administration, or Management Support roles.
• Fluent in Mandarin and Bahasa Malaysia, with the ability to communicate effectively across different departments and vendors.
• Strong proficiency in Microsoft Excel and written documentation.
• Highly organised, firm, and comfortable following up with stakeholders to ensure task completion.
• Able to work independently in a fast-paced environment with minimal supervision.

Why Join Us?

• Direct exposure to Management and business decision-making processes.
• High level of autonomy with the opportunity to shape and improve internal operational systems.
• Stable work environment with outsourced payroll and HR support, allowing focus on higher-value operational responsibilities.