Operation Executive

Chan Chee Kheong & Brothers Travel Sdn. Bhd.; Ipoh; On-site; MYR 100,000 - 150,000; Full time

Job summary

A travel service provider in Ipoh, Perak is seeking a candidate to develop creative and marketable tour packages. Key responsibilities include conducting product research, liaising with suppliers, and preparing operational documents. The ideal candidate is required to have a degree in Tourism or related fields, 2 years of experience in travel coordination, and proficiency in both English and Mandarin.

Qualifications

• At least 2 years of experience in tour operations or travel coordination.
• Strong organisational and time management skills, able to multitask and work efficiently in a fast-paced environment.
• Professional and confident in dealing with clients, vendors, and team members.

Responsibilities

• Develop creative and marketable tour packages and itineraries.
• Conduct product research and studies on new attractions and accommodation.
• Liaise and negotiate with suppliers to secure contract rates.

Skills

Organisational skills

Time management skills

Communication skills in English

Communication skills in Mandarin

Problem-solving skills

Education

Diploma or Bachelor’s degree in Tourism, Hospitality, Business, or related field

Equivalent work experience

Job description

Overview

Chan Chee Kheong & Brothers Travel Sdn. Bhd. – Ipoh, Perak

Responsibilities

• Develop creative and marketable tour packages and itineraries for different travel markets
• Conduct product research and destination studies, identifying new attractions, accommodation and unique experiences
• Liaise and negotiate with suppliers (hotels, ground handlers, transport providers and attraction partners) to secure competitive contract rates
• Prepare package costings, quotations and pricing proposals based on market demand and seasonality
• Work closely with the Sales & Marketing team to support brochure creation, promotions and promotional content
• Ensure accurate and timely preparation of operational documents (e.g. rooming lists, service vouchers, tour briefing sheets)
• Build and maintain strong relationships with local and international partners
• Stay updated on visa requirements, travel regulations, and international tourism trends relevant to the destinations offered
• Participate in travel fairs when necessary
• Perform any other ad-hoc duties as assigned

Requirements

• Diploma or Bachelor’s degree in Tourism, Hospitality, Business, or a related field (or equivalent work experience)
• At least 2 years of experience in tour operations or travel coordination
• Strong organisational and time management skills, able to multitask and work efficiently in a fast-paced environment
• Excellent communication skills in English and Mandarin. We are seeking candidates proficient in Mandarin to effectively communicate with Mandarin-speaking clients
• Professional and confident in dealing with clients, vendors, and team members
• Good problem-solving skills to handle operational challenges smoothly
• Able to manage sensitive information with confidentiality and care
• Fresh graduates with a strong passion for travel are welcome to apply