Officer, Cash Management - Wholesale Cards Solutions MY

CIMB; Malaysia; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading banking institution in Malaysia seeks an Operational Support professional to manage documentation and compliance tasks. This role involves reviewing application forms, conducting watchlist screenings, and facilitating client onboarding to ensure regulatory adherence. Candidates should exhibit strong attention to detail, effective communication skills, and the ability to manage multiple responsibilities. Join a dynamic team aimed at delivering high-quality operational support within the banking sector.

Qualifications

• Strong attention to detail for reviewing documentation.
• Ability to handle multiple tasks efficiently.
• Excellent communication skills for stakeholder interactions.

Responsibilities

• Review and validate application forms for compliance.
• Conduct watchlist screening for Corporate Card Solutions.
• Facilitate client onboarding and ensure data accuracy.
• Prepare Control Effectiveness Testing documents monthly.
• Respond promptly to internal stakeholder requests.

Job description

Operational Support & Documentation

• Review and validate application forms, maintenance forms, and all supporting documents to ensure completeness and compliance with internal policies and regulatory requirements.
• Maintain accurate records and documentation for audit and reporting purposes.

Risk & Compliance Screening

• Conduct watchlist screening on nominees applying for Corporate Card Solutions to ensure adherence to compliance standards and mitigate potential risks.
• Escalate any discrepancies or suspicious findings to the relevant compliance team promptly.

Client Onboarding & Data Management

• Facilitate end-to-end onboarding of clients, including registration and data entry into the bank’s systems.
• Ensure accuracy and integrity of client information in all operational processes.

Control & Quality Assurance

• Prepare and submit Control Effectiveness Testing (CET) supporting documents to testers on a monthly basis.
• Monitor operational processes to identify gaps and recommend improvements for efficiency and compliance.

Stakeholder Support & Issue Resolution

• Respond to requests and complaints from Relationship Managers, Sales Managers, CRU Team, Card Center, and other internal stakeholders in a timely and professional manner.
• Provide guidance and support to resolve operational issues effectively.

Ad-hoc Duties

• Undertake additional responsibilities or special projects as assigned by management to support departmental goals and strategic initiatives.