Office Manager & Executive Assistant - Malaysia

EdgeConneX; Kuala Lumpur; On-site; MYR 80,000 - 100,000; Full time

Job summary

A leading data center solutions provider is looking for an experienced Office Manager for their Kuala Lumpur office. The ideal candidate will manage day-to-day operations, oversee budgets, and implement office policies while supporting the local team. They must possess strong communication skills in both Bahasa Malay and English, with a minimum of 10 years' experience and a Bachelor's degree. This role offers a dynamic work environment and a competitive benefits package.

Benefits

Competitive benefits package

Qualifications

• 10+ years of professional experience, 3 in office management.
• Experience handling administrative responsibilities and systems.
• Strong background in business administration preferred.

Responsibilities

• Manage Kuala Lumpur office operations and administration.
• Oversee office budgets and expenses.
• Implement and enforce office policies.

Skills

Fluency in Bahasa Malay

Fluency in English

Strong communication skills

Attention to detail

Project management

Education

Bachelor's Degree

Tools

Microsoft Office

Excel

Job description

Led by an experienced management team and supported by a strong investor group, including large and experienced institutions and strategic partners, EdgeConneX offers a dynamic, fast-paced work environment where we are bringing flexibility, proximity, power, and connectivity to some of the world’s key businesses. With major offices in Herndon, Denver, and Amsterdam, we have a global footprint and a unified team of employees committed to providing a premier customer experience and delivering the full spectrum of data center solutions, from core to edge, like no other data center provider can do.

Focused on driving innovation and helping our customers define and deliver their own unique vision for the Edge, at any scale, in any market worldwide, for any requirement, we are building tomorrow’s data center infrastructure, today for some of the world’s most demanding Network, Content, and Cloud customers.

Title: Office Manager, Kuala Lumpur Office

The Office Manager will partner with the APAC Office Manager and Executive Assistant (based Singapore) in managing Kuala Lumpur office day‑to‑day administration and operations, providing support, and managing all office systems and services. This position develops and streamlines systems and processes, ensuring office efficiency and managing office policies and communications. The candidate must be a self‑starter, strive for results, exercise good judgment, and have excellent communication skills, attention to detail, and manage time efficiently, which is essential as you support the local team members. In addition, the ability to handle numerous projects, a heavy workflow with a high accuracy level, and a professionalism to interface with high‑profile customers are necessary. This position is based in the KL office and reports to the Regional Office (APAC) Manager based in Singapore. The expectation is to be in the KL office daily to support the staff and overall office environment. A very limited amount of travel may be needed at times to support local or regional events.

Primary Responsibilities

• Manage Kuala Lumpur office and any future offices in Malaysia.
  • Maintain office appearance and make improvements as needed
  • Coordinate office schedules, arrange meetings and catering
  • Streamline office processes as headcount increases
• Oversee office budgets.
  • Reconcile office and executive expenses, budgeting, and vendor management, negotiating contracts and cultivating vendor relationships
• Manage office systems and services, negotiate corporate rates and service contracts as required
• Assist with travel logistics, meeting preparation, calendar management, and overseeing the flow of the day and week at the office
• Provide administrative support as necessary, including doing research, creating reports, managing data in spreadsheets, keeping records and confidential information current
• Assist the legal department in capturing signatures and additional confidential information as needed
• Manage the Executive and Office Management Department's intranet site
• Plan and coordinate internal events in Malaysia.
  • Organizing and supporting small and large meetings and conference set‑up
  • Partner with Marketing on more significant events as needed
• Implement office policies.
  • Create office standards
  • Find and implement service providers for offices
  • Partner with HR as needed
• Employee relations.
  • Acting as a liaison between the employees and upper management
  • Assist with employee onboarding and offboarding
  • Assist in hiring, training, and managing local administrative staff
  • Coordinate employee relations outreach through welcome packages, life event care packages, and additional items
• Partner with Marketing.
  • Maintain accurate inventories of marketing‑related materials and products, including ordering new supplies
  • Provide event support
• Manage special projects, including, but not limited to.
  • Office improvements
  • Office move

Knowledge, Skills & Abilities

• Fluency in Bahasa Malay and English communication skills, both written and spoken.
• Strong written and verbal communication in leading teams and coordinating with peers and other disciplines to drive projects/issues to closure.
• Commitment to organizational excellence and constant awareness to seek opportunities to improve processes/quality of deliverables.
• Approaches new challenges and high‑pressure situations with a positive attitude and calm demeanor.
• Superb ability to prioritize and manage multiple projects/responsibilities.
• Consistent ability to meet committed timelines, leveraging assistance/input from peers.
• Strong and effective team player working with various disciplines and peer groups; can cover all tasks required to 'get a job done.'
• Strong attention to detail.
• Reliability and discretion; handle confidential matters with care.

Experience / Education

• 10+ years of professional experience, 3 of which should be managing a corporate office setting
• Track record of owning office management responsibilities, systems and procedures, and administrative duties
• Bachelor's Degree
• Strong knowledge and experience in Microsoft Office, including Outlook, Excel, and Microsoft Word
• Experience in covering business administration (finance, HR, marketing, legal) responsibilities would certainly make a candidate stand out
• Candidates possessing any experience in the Data Center industry, Construction, or Real Estate environments are highly encouraged to apply

Unfortunately no sponsorship is available for this position. Only local candidates to Malaysia will be considered.

EdgeConneX believes inclusion – of thought, backgrounds and experiences – affects all that we do, from our employees to the solutions we deliver. Our goal is to create an environment where embracing differences helps deepen the lives and work experience of our employees, enhances our innovation and creativity, and enriches our involvement in our communities. EdgeConneX is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin or ancestry, physical or mental disability, as well as any other category protected by applicable federal, state, or local laws.

EdgeConneX offers a competitive benefits package.

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