• Service Desk Engineer (IT Support) – Mandarin, Japanese, Korean, Thai Speaker

TG HUMAN RESOURCE MANAGEMENT SERVICES SDN BHD; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading human resource management firm in Kuala Lumpur is looking for a Service Desk Engineer (IT Support) who is fluent in Mandarin, Japanese, Korean, or Thai. The ideal candidate will provide assistance to clients for any IT-related requests via phone or email and will be part of the Service Desk team. This contract-based position offers a dynamic work environment with opportunities for learning and development.

Qualifications

• Fluent in Mandarin, Japanese, Korean, or Thai.
• Strong communication skills.
• Basic IT knowledge.

Responsibilities

• Provide first point of contact for IT support.
• Assign support tickets to appropriate IT groups.
• Assist clients via telephone or email.

Job description

• Service Desk Engineer (IT Support) – Mandarin, Japanese, Korean, Thai Speaker

Contract

4mo ago , from TG HUMAN RESOURCE MANAGEMENT SERVICES SDN BHD

The Service Desk Engineer is the first point of contact for clients seeking assistance and/or support for any IT related issues or requests via telephone or email. He/she serves as a member of the Service Desk team by assigning the right IT group to provide technical support to the client. He/she is a member of the Managed Services Business Unit (MSBU) and will report to the Service Desk Team Lead.