New Channels Specialist

TIME dotCom Berhad; Selangor; On-site; MYR 80,000 - 100,000; Full time

Job summary

A leading telecommunications company is seeking a New Channels Specialist to develop innovative sales channels beyond traditional methods. This role focuses on building and scaling referral and affiliate portals to drive new customer acquisition. Ideal candidates should have a Bachelor's degree, strong sales experience, and the ability to lead cross-functional initiatives. Comprehensive medical coverage, wellness support, and continuous learning opportunities are among the perks offered by the company.

Benefits

Comprehensive medical coverage

Wellness support

Employee assistance

Learning & growth opportunities

Cash rewards for certifications

Qualifications

• 4–6 years of experience in sales, business development, or partnerships.
• Good knowledge of the telco business is preferred.
• Self-starter with a builder’s mindset.

Responsibilities

• Identify and establish new sales channels beyond traditional networks.
• Design user-friendly onboarding flows and tracking mechanisms.
• Work cross-functionally with marketing and product teams.
• Own and deliver sales performance from new channels.

Skills

Creative thinking

Data analysis

Sales performance

Negotiation skills

Cross-functional leadership

Education

Bachelor’s Degree in Business, Marketing, or related fields

Job description

The position reports to the Head of Product & New Channels

Job Overview

• We are looking for a New Channels Specialist to help us expand beyond our traditional dealer-driven sales model and build new channels for customer acquisition. This role is an individual contributor role with clear sales targets — success will be measured by percentage of sales delivered through alternative channels.
• The ideal candidate is creative, resourceful, and data-driven, with a strong ability to identify opportunities, experiment with new approaches, and build the funnel required to reduce reliance on existing reseller channels.

Your work life

• Identify, test, and establish new sales channels beyond traditional dealer networks, including building and scaling our own referral/affiliate portal to acquire new audiences and non-user referrers
• Expand on current referral ecosystem by designing user-friendly onboarding flows, incentives and tracking mechanisms to grow acquisition through self-owned channels
• Explore and develop additional growth avenues such as affiliate schemes, e-commerce partnerships, offline merchant tie-ups, and B2B2C opportunities
• Work cross-functionally with marketing, product, finance, and inside sales to launch, optimise, and operationalise new channel activations—including platform enhancements for referrals/affiliates.
• Own and deliver sales performance from new channels, with full accountability for partner recruitment, activation, and contribution to total sales.
• Continuously experiment with go-to-market strategies across referral, affiliate, and partnership channels; analyse performance, iterate rapidly, and scale what works.
• Define success metrics and benchmarks for each channel, and provide clear reporting on partner performance, funnel effectiveness, and channel growth opportunities.

To be considered, you’ll need

• Bachelor’s Degree in Business, Marketing, or related fields may be considered if candidate has sufficient industry experience.
• Commercial acumen. Good knowledge of telco business is preferred.
• Able to influence and lead cross functional groups and champion a new initiative.
• 4–6 years of experience in sales, business development, or partnerships (telecom/ISP/e-commerce/tech preferred, but not required).
• Self-starter with a “builder’s mindset” — able to spot opportunities, test quickly, and adapt.
• Excellent communication and negotiation skills to work with partners across industries.

Our Commitment to You

• Comprehensive medical coverage for you and your immediate family, including outpatient care, hospitalisation, dental and optical benefits.
• Wellness support with an annual spending account for health-related needs, alternative treatments, or even paid-up premiums for personal insurance.
• Employee assistance during life’s big moments, from celebrations to times of bereavement.
• Learning & growth opportunities through dedicated time for learning, access to LinkedIn Learning and rewards for upskilling.
• Cash rewards for recognised certifications and full reimbursement for up to two approved professional memberships each year.

*Only shortlisted candidates will be notified.