Network Support Engineer - L2/L3 Troubleshooting

CET Development; Malaysia; On-site; MYR 100,000 - 150,000; Full time

Job summary

A technology solutions provider located in Malaysia is looking for a skilled Network Engineer to design, implement, and manage network devices. The ideal candidate will have a diploma or degree in a relevant field, at least 2 years of experience, and hold CCNA or CCNP certification. Responsibilities include diagnosing network issues, providing levels 2/3 support, and ensuring excellent communication with customers while maintaining professionalism. Willingness to travel is required.

Qualifications

• At least 2 years of experience in a related field with knowledge of network systems.
• Hands-on experience with network devices is essential.
• Possess CCNA / CCNP certification would be advantageous.

Responsibilities

• Design and configure network devices.
• Diagnose network performance issues.
• Provide Level 2/3 support for network issues.

Skills

Network troubleshooting

Excellent communication skills

Ability to handle high-pressure situations

Customer-facing skills

Education

Diploma or Bachelor's Degree in relevant fields

Tools

Networking equipment

Job description

A technology solutions provider located in Malaysia is looking for a skilled Network Engineer to design, implement, and manage network devices. The ideal candidate will have a diploma or degree in a relevant field, at least 2 years of experience, and hold CCNA or CCNP certification. Responsibilities include diagnosing network issues, providing levels 2/3 support, and ensuring excellent communication with customers while maintaining professionalism. Willingness to travel is required.