Network and Marketing Manager

J&T EXPRESS (MALAYSIA) SDN. BHD.; Malacca City; On-site; MYR 100,000 - 150,000; Full time

Job summary

A logistics and express delivery company in Malaysia is seeking a Network & Marketing Manager responsible for overseeing operational performance and driving market development. The ideal candidate should have a bachelor's degree and 2-3 years of experience in logistics or related industries. Strong leadership is essential for managing teams and executing strategic plans. This role includes frequent travel and offers benefits including medical and paternity leave.

Benefits

Medical

Miscellaneous allowance

Sports (e.g. Gym)

Birthday event

Teambuilding

Paternity leave

Qualifications

• 2-3 years of relevant experience in logistics or related industries.
• Experience with regional operations and market expansion.
• Strong leadership and coaching abilities.

Responsibilities

• Lead and supervise a team to achieve KPIs.
• Recruit and manage network marketing staff.
• Plan market development strategies.

Skills

Team leadership

Market development

Operational management

Performance monitoring

Education

Bachelor's degree in Business Administration, Marketing, Logistics, Supply Chain Management

Job description

The Network & Marketing Manager is responsible for overseeing regional operational performance, driving market development initiatives, and ensuring seamless coordination between front‑line operations and strategic market expansion.

Key Responsibilities

Lead and supervise a team across assigned regions to achieve operational and market‑related KPIs.

Recruit, train, and manage network marketing and operational staff to support business expansion and daily execution.

Provide guidance that aligns with HQ’s operational standards and management practices.

Plan and execute market development strategies in line with company goals and regional priorities.

Collaborate with HQ marketing and network teams to ensure strategies are culturally and operationally aligned.

Analyze market trends, economic indicators, and regional competition to support strategic planning and network expansion.

Operational Guidance & Service Improvement

Provide operational guidance on courier service improvements, including handling delayed parcels, improving delivery timelines, and maintaining service quality.

Monitor and optimize transportation and delivery arrangements to ensure efficiency and customer satisfaction.

Network Expansion & Resource Planning

Identify and evaluate opportunities for newtrieb service points or regional hubs.Provide forecasts and financial assessments to support investment decisions.

Ensure expansion projects align with HQ’s business model and operational framework.

Performance Monitoring & Insights

Develop tools and reports for ongoing performance monitoring and market evaluation.

Propose and implement solutions based on industry insights, competitor activities, and customer expectations.

Regularly present findings and recommendations to both local and HQ leadership in Mandarin.

Requirements

Bachelor’s degree or above in Business Administration, Marketing, Logistics, Supply Chain Management, or a related field.

Minimum 2–3 years of relevant experience in logistics, express delivery, supply chain, or related industries, with exposure to regional operations, network development, or market expansion.

Proven experience in team leadership and people management, preferably across multiple regions.

Strong leadership and coaching skills, with the ability to drive performance in a fast‑paced, execution‑focused environment.

Results‑driven, highly execution‑oriented, and able to manage multiple priorities across regions.

Willingness to travel frequently as required by the role.

Strong sense of ownership, accountability, and ability to perform under pressure in a dynamic environment.

Your application will include the following questions:

• What’s your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• Which of the following languages are you fluent in?
• How much notice are you required to give your current employer?
• Which of these industries have you worked in?
• Are you willing to travel for this role when required?
• What’s the largest size team you have managed?

Perks and benefits Medical, Miscellaneous allowance, Sports (e.g. Gym), Birthday event, Teambuilding, Paternity leave