Manager - Contract Logistics

DB Schenker; Bayan Lepas; On-site; MYR 65,000 - 85,000; Full time

Job summary

A leading logistics company in Malaysia seeks a Warehouse Operations Manager to oversee warehouse activities and ensure compliance with service levels. The role demands a minimum of 5 years' experience in logistics or supply chain management. Candidates should possess strong analytical skills and demonstrate proven leadership within cross-functional teams. This position offers a unique opportunity to drive continuous improvement initiatives in a dynamic warehouse environment.

Qualifications

• Minimum five (5) years of experience in logistics or supply chain management.
• Experience with international logistics, transport, customs or trade.
• Ability to work independently with minimal supervision.

Responsibilities

• Oversee warehouse operations and maintain customer relations.
• Ensure compliance with SOP and company policies.
• Lead continuous improvement initiatives and submit reports.

Skills

Logistics management

Analytical skills

Trouble-shooting skills

Team leadership

Customer relationship management

Education

Diploma/Degree in Supply Chain Management, Logistics or Business Administration

Tools

Warehouse Management System

Job description

Position Overview

At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 76,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and skills. Together as one team, we are here to move.

Key Responsibilities

• Oversee warehouse operations activities.
• Establish customer rapport and improve service level by holding progressive meetings with customers to achieve improvement objectives.
• Resolve all service level issues in a timely manner and maintain strong customer relationships.
• Maintain performance measurement (KPI) for customer & internal activities to achieve customer SLA and expectations.
• Ensure continuous improvement and corrective & preventive actions for issues.
• Ensure Logistics Manager / Shift Manager carry out their respective roles and responsibilities according to the job description.
• Ensure SOP compliance for all internal and external required processes.
• Ensure warehouse staff comply with company policy (safety, quality & etc).
• Submit management reports and attend management meetings.
• Apply Gemba on the warehouse floor to continuously improve.
• Lead governance, reporting and review frameworks to provide a holistic view of all operational integration project activities.
• Take up any assignments given by the superior.

Qualifications

• Minimum Diploma/Degree in Supply Chain Management, Logistics or Business Administration.
• Minimum five (5) years of experience in logistics or supply chain management in supervision or management of logistics or related field.
• Experience with Warehouse Management System and knowledge of warehouse functions, layout, international logistics, transport, customs or trade departments/functions.
• Good analytical skills in costing, P&L and data analysis of process and system.
• Good trouble‑shooting skills to establish root causes and provide effective solutions.
• A self‑starter with a track record of high performance work without immediate management supervision.
• Proven experience running effective teams and working with core team members and cross‑functional teams in a matrix‑managed environment.
• Ability to focus on key deliverables and prioritize results.

To be considered for this position you must have valid rights to work and live in Malaysia.