Multimedia Designer / Multimedia Content Creator / Instructional Designer

dtcpay; Kuala Lumpur; On-site; MYR 40,000 - 60,000; Full time

Job summary

A digital payments innovator based in Kuala Lumpur is seeking a Multimedia Designer to create engaging multimedia content. In this role, you will design and produce videos, graphics, and e-learning materials, ensuring alignment with brand guidelines. Candidates should have a Bachelor's degree in Multimedia Design and 1 to 3 years of experience, along with proficiency in Adobe software. Strong communication skills are essential as the role involves collaboration across teams. This position is fully on-site.

Qualifications

• Bachelor’s degree in Multimedia Design, Graphic Design, Digital Media, Communication, or related discipline.
• 1 to 3 years of experience in multimedia content creation.
• Fluency in Mandarin and English preferred for communication.

Responsibilities

• Conceptualize, design, and produce multimedia content.
• Collaborate with teams to develop content aligned with business goals.
• Manage multiple projects ensuring timely delivery.

Skills

Multimedia content creation

Graphic design

Project management

Attention to detail

Creativity

Communication skills

Education

Bachelor’s degree in Multimedia Design or related discipline

Tools

Adobe Photoshop

Adobe Illustrator

Adobe After Effects

Adobe Premiere Pro

Job description

Multimedia Designer / Multimedia Content Creator / Instructional Designer

dtcpay is a MAS licensed payment service provider that bridges traditional finance and digital assets. We enable businesses to accept and make payments in both fiat and digital currencies, delivering secure, efficient, and seamless payment experiences across borders. As we expand globally, we are shaping the future of digital payments.

We are also recognised as one of Singapore’s Top 10 Startups in the LinkedIn Top Startups 2025 list, a reflection of our momentum and the exciting journey ahead for our team.

Work Arrangement

Fully On-site

What you'll do:

1. Content Creation & Design

• Conceptualize, design, and produce multimedia content, including videos, graphics, animations, infographics, and interactive e-learning materials.
• Develop visual assets consistent with the company’s brand guidelines and communication tone.
• Script, storyboard, and edit training videos or digital learning modules.
• Capture and edit photos or videos for internal and external communication needs.
• Upload, organize, and maintain learning materials and courses within the LMS.
• Collaborate with trainers to optimize course structures and user experience.
• Troubleshoot and resolve LMS-related technical issues.
• Work closely with cross-functional teams (HR, Marketing, Product, and Training) to develop content aligned with business goals.
• Manage multiple projects simultaneously, ensuring timely delivery without compromising quality.
• Adapt quickly to shifting priorities and feedback in a fast-changing environment.

4. Quality & Innovation

• Ensure all content meets accessibility and usability standards.
• Continuously explore new multimedia tools, technologies, and design trends to enhance content quality and learner engagement.
• Maintain an organized content library for easy access and updates.

What we are looking for:

• Bachelor’s degree in Multimedia Design, Graphic Design, Digital Media, Communication, or a related discipline.
• A minimum of 1 to 3 years of experience in multimedia content creation.
• Ability to speak and write in Mandarin and English is preferred to effectively communicate with our diverse client base and stakeholders.
• Proficiency in design and editing software, including Adobe Photoshop, Adobe Illustrator, Adobe After Effects, Adobe Premiere Pro, and other related applications.
• Demonstrated experience with Learning Management Systems (LMS).
• Experience in fast paced or rapidly changing industries such as technology, start ups, or digital agencies is highly preferred.
• Basic understanding of HTML five, SCORM, or xAPI standards is an advantage.
• Strong creativity, attention to detail, and storytelling skills.
• Excellent time management and multitasking abilities.
• Strong communication and collaboration skills.
• Adaptable, proactive, and able to work effectively under tight deadlines.