Multilingual Gaming Support Specialist (English/Mandarin)

Pole To Win International; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A customer support company in Kuala Lumpur is seeking a Customer Support Specialist fluent in English or Mandarin. You will provide technical issue resolution through multiple platforms, engage in problem-solving related to gaming, and deliver quality customer service. Candidates with a strong interest in games, including fresh graduates, are encouraged to apply. Benefits include medical reimbursement and transport allowance.

Benefits

Medical Reimbursement

Transport allowance

Qualifications

• Fluency in English or Mandarin required.
• Strong written and verbal communication skills.
• Ability to deliver excellent customer service.

Responsibilities

• Provide customer support and resolve technical issues.
• Handle multiple interactions via chat and email.
• Identify and correct technical issues in devices.

Skills

Customer support

Technical issue resolution

Communication skills

Gaming knowledge

Job description

A customer support company in Kuala Lumpur is seeking a Customer Support Specialist fluent in English or Mandarin. You will provide technical issue resolution through multiple platforms, engage in problem-solving related to gaming, and deliver quality customer service. Candidates with a strong interest in games, including fresh graduates, are encouraged to apply. Benefits include medical reimbursement and transport allowance.