Multilingual Front Desk Associate — Hospitality & Growth

VEEDU HAUZ SDN BHD; Kuala Lumpur; On-site; MYR 20,000 - 100,000; Full time

Job summary

A dynamic hospitality company in Kuala Lumpur seeks a Front Office Executive fluent in Chinese to ensure an exceptional guest experience. The role involves greeting guests, handling check-ins/outs, and liaising with other teams. Applicants should possess strong communication skills in English and Bahasa Malaysia, with a customer-oriented attitude. Fresh graduates are encouraged to apply for opportunities in a vibrant work environment that fosters both personal and career development.

Benefits

Career growth opportunities

Learning and development experience

Dynamic team environment

Qualifications

• Must be able to speak, read, and write Chinese.
• Strong interpersonal and communication skills are essential.
• Willing to work rotating shifts including weekends.

Responsibilities

• Greet and welcome guests in a friendly and professional manner.
• Handle guest check-in and check-out procedures efficiently.
• Respond promptly to guest enquiries and feedback.

Skills

Chinese speaking

English communication

Bahasa Malaysia communication

Interpersonal skills

Customer service

Problem-solving skills

Tools

Property management systems

Basic computer skills

Job description

A dynamic hospitality company in Kuala Lumpur seeks a Front Office Executive fluent in Chinese to ensure an exceptional guest experience. The role involves greeting guests, handling check-ins/outs, and liaising with other teams. Applicants should possess strong communication skills in English and Bahasa Malaysia, with a customer-oriented attitude. Fresh graduates are encouraged to apply for opportunities in a vibrant work environment that fosters both personal and career development.