Multilingual Customer Care Specialist – Fresh Graduates

Joygo Sdn. Bhd.; Puchong; On-site; MYR 100,000 - 150,000; Full time

Job summary

A customer service company in Puchong is looking for candidates to join their team. The role requires fluency in Mandarin, English, and Bahasa Malaysia, emphasizing customer satisfaction and effective communication skills. Responsibilities include handling daily operations, resolving queries, collecting player feedback, and ensuring high service quality. Fresh graduates are encouraged to apply, with a supportive environment for development. The position comes with standard benefits, including annual leave and performance bonuses.

Benefits

Annual leave

Medical leave

Hospitalization leave

Annual bonus

Performance bonus

Company trip

Allowance

Proximity to public transport

Qualifications

• Ability to communicate clearly and concisely is essential.
• Capacity to endure pressure or uncertainty without becoming negative.

Responsibilities

• Responsible for daily operations and excellent customer service.
• Collect feedback and summarize for the operation team.
• Perform data collection and propose improvements.
• Ensure high service standards and maintain customer connections.

Skills

Fluent in Mandarin

Fluent in English

Fluent in Bahasa Malaysia

Customer-oriented

Effective communication

Education

Fresh graduate

Job description

A customer service company in Puchong is looking for candidates to join their team. The role requires fluency in Mandarin, English, and Bahasa Malaysia, emphasizing customer satisfaction and effective communication skills. Responsibilities include handling daily operations, resolving queries, collecting player feedback, and ensuring high service quality. Fresh graduates are encouraged to apply, with a supportive environment for development. The position comes with standard benefits, including annual leave and performance bonuses.