Mortgage Sales Consultant - Northern Region

RHB Banking Group; George Town; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading banking institution is seeking a skilled individual to join their mortgage sales team in George Town, Malaysia. The ideal candidate will proactively identify and assist customers with their financial needs, recommend mortgage solutions, and guide them through the application process. Strong interpersonal skills and a customer-focused approach are essential for building effective relationships and achieving sales targets. Proficiency in Bahasa Malaysia and English is required for success in this role.

Qualifications

• Proven track record in mortgage/financial sales or a similar consultative sales role.
• Strong understanding of the mortgage industry, products, and regulatory environment.
• Excellent communication and interpersonal skills to engage effectively with customers.

Responsibilities

• Identify and engage with potential customers to understand their financial needs.
• Evaluate customer financial profiles and recommend suitable mortgage products.
• Guide customers through the mortgage application and approval process.

Skills

Mortgage/financial sales

Communication skills

Interpersonal skills

Customer-centric mindset

Ability to work independently

Job description

What You’ll Be Doing

• Proactively identify and engage with potential customers to understand their financial needs and property goals
• Evaluate customer financial profiles and recommend suitable mortgage products and solutions
• Guide customers through the entire mortgage application and approval process
• Achieve and exceed individual sales targets through effective lead generation and conversion
• Build and maintain strong relationships with real estate agents, developers, and other referral partners
• Stay up-to-date with market trends, regulatory changes, and new mortgage products and features
• Provide excellent customer service and ensure a smooth and seamless experience for clients

What We’re Looking For

• Proven track record in mortgage/financial sales or a similar consultative sales role
• Strong understanding of the mortgage industry, products, and regulatory environment
• Excellent communication and interpersonal skills to engage effectively with customers
• Ability to work independently and as part of a team to achieve sales targets
• Customer‑centric mindset and a genuine desire to help clients achieve their financial goals
• Proficiency in Bahasa Malaysia and English, both written and spoken