MGR, AFC Ops - Ongoing Review Analyst

United Overseas Bank; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Job summary

A leading financial institution in Asia seeks an experienced KYC/CDD Manager to lead a team in ensuring compliance with regulations. The role involves managing the workflow, performing quality assurance checks, providing advisory on KYC processes, and assisting in compliance escalations. Ideal candidates will have a recognized degree and at least 3-4 years of experience in the banking sector, with strong analytical and interpersonal skills. This position offers opportunities for professional development within a diverse and inclusive work environment.

Qualifications

• Minimum 3-4 years of KYC/CDD experience within the banking industry.
• Resourceful and meticulous with strong analytical and problem-solving skills.
• Self-driven with strong interpersonal skills.

Responsibilities

• Manage the team to maximize staff output.
• Review process workflow for efficiency.
• Perform quality assurance checks on KYC/CDD.
• Provide advisory to team members on KYC/CDD.
• Assist in escalating AML/CFT issues to Compliance.
• Ensure timely completion of KYC Reviews.
• Obtain appropriate approvals for exceptions.
• Perform monthly reporting as required.
• Provide training to new joiners.
• Review team performance and give feedback.
• Attend to ad-hoc requests promptly.

Skills

Analytical skills

Problem-solving skills

Interpersonal skills

English proficiency

Education

Recognised degree

Job description

Job Description

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values - Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

Job Responsibilities

• Managed the team by utilizing the manpower to support the workload and maximise the staff output
• Review the process work‑flow from time to time to ensure continued efficiency and effectiveness of the team
• Review and perform quality assurance checks on Know Your Customer / Customer Due Diligence and on‑going reviews completed by maker
• Provide advisory to the team members and BU/RM in completing their Know Your Customer / Customer Due Diligence and on information to obtain from customers to ascertain if an activity is suspicious or not.
• Assist in the escalation of Anti‑Money Laundering (AML)/Countering of Terrorist Funding (CFT) and Sanctions related issues to Country Compliance.
• Ensure all KYC Review is completed in a timely manner (NTB, OGR & Triggered event)
• Ensure appropriate approvals are obtained for any exceptions or deferment as stipulated in UOBM's AML/CFT guidelines
• Perform monthly reporting as and when required by Group Client Fulfilment & Services, Country Compliance and/or any other parties
• Providing training to new joiner(s) and existing team members whenever required
• Review team members' performance from time to time and to provide feedback if necessary
• To attend all incoming ad‑hoc requests in a timely manner

Job Requirements

• Recognised degree and with good command in English
• At least 3-4 years of KYC/CDD experience within banking industry
• Resourceful and meticulous with strong analytical and problem‑solving skills
• Self‑driven with strong interpersonal skills

Additional Requirements

Be a Part of the UOB Family

UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non‑merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.