Merchant Onboarding & Growth Specialist

PERSOL; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading e-commerce company in Kuala Lumpur is seeking a passionate individual to manage the acquisition and incubation of online merchants. This role emphasizes building relationships, assisting in smooth onboarding experiences, and ensuring quality service for merchants. Candidates should hold a Bachelor's degree and have 1-2 years of relevant experience. Fluency in English and Bahasa Malay is essential, along with a passion for e-commerce. The position offers an opportunity to engage in community management and support the growth of merchants.

Qualifications

• At least 1-2 years of experience in back-end support processing.
• Practical experience in community management preferred.
• Strong executive sense and responsibility required.

Responsibilities

• Manage the end-to-end process of merchant acquisition and incubation.
• Build and maintain relationships with online merchants.
• Assist in summarizing workflow and carrying out improvement plans.

Skills

Fluency in English

Fluency in Bahasa Malay

Community management experience

Teamwork spirit

Customer service skills

Education

Bachelor’s degree

Job description

A leading e-commerce company in Kuala Lumpur is seeking a passionate individual to manage the acquisition and incubation of online merchants. This role emphasizes building relationships, assisting in smooth onboarding experiences, and ensuring quality service for merchants. Candidates should hold a Bachelor's degree and have 1-2 years of relevant experience. Fluency in English and Bahasa Malay is essential, along with a passion for e-commerce. The position offers an opportunity to engage in community management and support the growth of merchants.