Merchant Acquiring Account Executive

gradmalaysia.com; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading financial services provider in Kuala Lumpur seeks a candidate to identify and target potential merchants through market research and relationship management. The ideal applicant will conduct sales presentations, prepare proposals, and negotiate terms. Strong analytical skills, a degree in any field, and proficiency in Microsoft Excel are essential. Familiarity with banking and emerging technologies is a plus. The role requires the ability to juggle multiple projects in a dynamic environment.

Responsibilities

• Identify and target potential merchants through market research and networking.
• Conduct compelling sales presentations to showcase the benefits of the solution.
• Establish and nurture relationships with decision-makers.
• Address client inquiries and objections effectively.
• Prepare proposals outlining features and pricing for merchants.
• Negotiate terms and conditions with merchants.
• Maintain and follow up with any potential pipeline from various sources.
• Stay informed about industry trends and market conditions.

Skills

Critical thinking skills

Good analytical and problem solving skills

High attention to detail

Listening ability and patience

Good customer service and relationship management experience

Ability to explain complex ideas to those with limited IT and systems knowledge

Intimate knowledge of an organisation’s computing systems

Ability to work with cross-functional teams

Ability to juggle multiple projects simultaneously

Good verbal and written communication skills

Willing to work on weekends and/or after hours

Proficiency on Microsoft Excel

Ability to write SQL

Ability to write JAVA

Ability to write Python

Ability to write R

Good project management skills with effective results focus on business

Education

Diploma/Degree in any fields

Good business knowledge, understanding of a variety of business practices

Familiar with the banking industry, especially merchant acquiring

Basic understanding of the evolving digital world

Familiar with innovative project concepts, practices and procedures

Job description

Responsibilities

• To identify and target potential merchants through market research, referrals, cold calling and networking
• Conduct compelling sales presentations to showcase the benefits of payment acquiring solution
• Establish and nurture strong relationships with key decision-makers at potential and existing merchants
• Address client inquiries and objections effectively
• Prepare proposals outlining the features, benefits and pricing for merchants
• Negotiate terms and conditions with merchants, ensuring mutual benefit to both merchant and the Bank
• Maintain and follow up with any potential pipeline from various sources
• Stay informed about industry trends, competitor activities, and market conditions

Qualifications

Skills

• Critical thinking skills
• Good analytical and problem solving skills
• High attention to detail
• Listening ability and patience
• Good customer service and relationship management experience
• Ability to explain complex ideas to those with limited IT and systems knowledge
• Intimate knowledge of an organisation’s computing systems
• Ability to work with cross-functional teams
• Ability to juggle multiple projects simultaneously
• Good verbal and written communication skills
• Willing to work on weekends and/or after hours
• Proficiency on Microsoft Excel. Ability to write SQL, JAVA, Python and R would be a plus.
• Good project management skills with effective results focus on business

Education / Knowledge

• Diploma/Degree in any fields
• Good business knowledge, understanding of a variety of business practices and familiarity with the banking industry, especially merchant acquiring
• Basic understanding of the evolving digital world on both the demand side (how people/organisations are using technology) and the supply side (emerging technologies).
• Familiar with a variety of innovative project concepts, practices and procedures.