Merchandising Manager

MOG GROUP OF COMPANIES; Kajang Municipal Council; On-site; MYR 50,000 - 70,000; Full time

Job summary

A retail and merchandising company in Selangor is seeking a candidate to develop and implement strategies for lenses and contact lenses, manage supplier relationships, and optimize inventory levels. The role requires strong leadership, analytical skills, and proficiency in retail systems. Candidates should have a diploma or degree in a relevant field, with experience in inventory management and exemplary communication skills. This position offers a chance to lead a team in a dynamic environment.

Qualifications

• Strong knowledge of inventory management, procurement and distribution processes.
• Excellent leadership and team management abilities.
• Analytical and problem-solving skills with attention to details.

Responsibilities

• Develop and implement merchandising strategies for lenses and contact lenses.
• Establish and maintain relationships with suppliers and negotiate contracts.
• Manage inventory levels to ensure optimal availability.
• Monitor sales performance and take corrective actions.
• Supervise daily operations and documentation processes.

Skills

Leadership

Inventory Management

Analytical Skills

Communication Skills

Negotiation Skills

Education

Diploma/ Degree in Merchandising or related field

Tools

Retail POS

Inventory Management System

Job description

Job Description:

Product Strategy and Planning

• Develop and implement merchandising strategies for lenses and contact lenses to achieve sales and profitability targets.
• Conduct market research to identify emerging trends and new product opportunities.
• Analyze customer preferences and competitors to define product assortment and pricing strategies.

Vendor Management

• Establish and maintain strong relationships with suppliers and negotiate contracts to secure favorable terms and pricing.
• Monitor supplier performance, ensuring quality, timely deliveries, and adherence to agreements.

Inventory and procurement

• Manage inventory levels across warehouse and outlets to ensure optimal inventory availability. Prevent stockouts or overstock situations, optimizing stock turnover rates.
• Collaborate with supply chain teams to ensure accurate forecasting and inventory replenishment.
• Manage purchase budget and business contract commitment
• Ensure timely and accurate replenishment of stock to all outlets

Sales and Performance Analysis

• Monitor sales performance of lens and contact lens categories and take corrective actions to meet targets.
• Provide insights and reports to management on category performance, market trends, and customer feedback.

Documentation and daily operations

• Supervise the team daily operation and documentation process, ensuring all bulk order to suppliers, retail purchases, inter-outlet transfer, warranty and trade return customer service are perform seamless, accurate and on time.
• Match retail purchase orders with receiving records and tax documents to maintain data and accounting integrity
• Resolve any discrepancies in documentation and ensure compliance with company policies
• Strong time management to meet operation tight dateline

Team management

• Lead and train the team responsible for operational tasks, problem solving skills, familiar with retail system and distribution coordination
• Set performance goals and conduct regular reviews to ensure team efficiency
• Provide guidance and troubleshooting support for daily operational issues

Cross-functional Collaboration

• Work closely with marketing teams to develop promotional strategies and campaigns.
• Partner with store teams and optometrists to understand customer needs and improve product offerings.
• Work closely with IT for system enhancement towards operation excellence and retail support
• Collaborate with store managers, procurement teams and suppliers to ensure alignment across the supply chain.

Innovation and Customer Focus

• Attend for supplier’s new product launch and innovation for industrial knowhow
• Identify and introduce new products or innovations that cater to current customer lifestyle, demands and business challenges.
• Ensure product displays and merchandising align with brand standards to attract and engage customers.

Reporting and analysis

• Generate reports on stock sell in, sell out, inventory levels and category performance for lens and contact lens.
• Analyze sales trends and operational metrics to identify improvement opportunities
• Present data-driven recommendation to management for decision making
• Present retail performance for store manager to identify gaps and business improvement

Requirements

• Diploma/ Degree in Merchandising or related field preferred.
• Strong knowledge of inventory management, procurement and distribution processes.
• Excellent leadership and team management abilities
• Proficient in using retail POS and inventory management system
• Analytical and problem-solving skills with attention to details
• Sense of urgency and business acumen
• Effective communication and negotiation skills