Medical Device Service Coordinator — Field Support & Renewals

Randstad; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading medical device company in Kuala Lumpur is seeking a Service Coordinator. This role involves providing technical support, scheduling service engineers, and driving revenue through service contract renewals. Candidates should have a bachelor's degree and at least 1 year of experience in the medical device industry. The position offers competitive employee compensation and benefits and requires on-site work. This is an exciting opportunity to contribute to an important sector within the healthcare industry.

Benefits

Excellent employee compensation

Benefits

Qualifications

• Bachelor's degree in a relevant field.
• Minimum 1 year experience in the medical device industry.
• Able to manage stress and work resourcefully.

Responsibilities

• Act as the first point of contact for technical support.
• Manage scheduling and dispatching of service engineers.
• Drive revenue through service contract renewals.
• Ensure data accuracy in CRM and lead improvement projects.

Skills

Technical support

Resource scheduling

Analytical skills

Problem solving

Education

Bachelor's degree in Marketing, Science, Business Studies or related

Job description

A leading medical device company in Kuala Lumpur is seeking a Service Coordinator. This role involves providing technical support, scheduling service engineers, and driving revenue through service contract renewals. Candidates should have a bachelor's degree and at least 1 year of experience in the medical device industry. The position offers competitive employee compensation and benefits and requires on-site work. This is an exciting opportunity to contribute to an important sector within the healthcare industry.