Medical Affairs Manager

Beacon Hospital Sdn Bhd; Selangor; On-site; MYR 200,000 - 250,000; Full time

Job summary

A healthcare institution is seeking a proactive and organized Medical Affairs Manager to lead its Medical Affairs Department. This role will oversee daily operations, coordinating meetings, and ensuring compliance with policies. The ideal candidate will have strong leadership and communication skills, along with experience in medical administration. Key responsibilities include monitoring departmental KPIs, handling complaints, and maintaining engagement with consultants. The position offers a chance to drive operational excellence within a vital healthcare environment.

Qualifications

• Strong leadership, communication, and coordination skills.
• Experience in medical administration or related field preferred.
• Ability to manage multiple tasks and maintain accuracy under pressure.

Responsibilities

• Lead and manage the Medical Affairs Department to ensure efficient operations.
• Coordinate, schedule, and organize all department-related meetings.
• Oversee development, review, and maintenance of all policies and SOPs.
• Monitor departmental KPIs and take corrective actions when needed.
• Prepare and recommend annual budgets and service expansion proposals.

Skills

Leadership

Communication

Coordination

Medical administration experience

Job description

Overview

We are seeking a proactive and organized Medical Affairs Manager to lead our Medical Affairs Department. This role ensures smooth daily operations, strong coordination, and excellent service to consultants and stakeholders.

Key Responsibilities

• Lead and manage the Medical Affairs Department to ensure efficient operations.
• Coordinate, schedule, and organize all department-related meetings, including logistics, agendas, reminders, and documents.
• Oversee development, review, and maintenance of all policies and SOPs.
• Monitor departmental KPIs and take corrective actions when needed.
• Prepare and recommend annual capital and operational budgets; propose opportunities for service expansion.
• Record, prepare, and distribute meeting minutes while ensuring compliant record keeping.
• Coordinate CME talks, including necessary arrangements and follow-ups.
• Follow up with departments and doctors on outstanding matters.
• Maintain continuous engagement with Consultants and HODs to support smooth operations.
• Identify, manage, and help resolve potential conflicts that may pose clinical risks.
• Lead timely resolution and closure of complaints and clinical incidents.
• Ensure effective communication and enforcement of management directives, policies, and procedures.

Requirements

• Strong leadership, communication, and coordination skills.
• Experience in medical administration or related field preferred.
• Ability to manage multiple tasks and maintain accuracy under pressure.