Medical Affairs Manager

BEACON HOSPITAL SDN. BHD.; Petaling Jaya; On-site; MYR 200,000 - 250,000; Full time

Job summary

A leading healthcare institution in Petaling Jaya is seeking a proactive Medical Affairs Manager to lead the Medical Affairs Department. This role involves coordinating efficient operations, monitoring KPIs, and engaging with consultants and departments to ensure high service standards. The ideal candidate will possess strong leadership and communication skills and experience in medical administration is preferred. Join us to enhance service delivery and clinical operations in our organization.

Qualifications

• Strong leadership, communication, and coordination skills.
• Experience in medical administration or related field preferred.
• Ability to manage multiple tasks and maintain accuracy under pressure.

Responsibilities

• Lead and manage the Medical Affairs Department to ensure efficient operations.
• Coordinate, schedule, and organize all department‑related meetings.
• Oversee development, review, and maintenance of all policies and SOPs.
• Monitor departmental KPIs and take corrective actions when needed.
• Prepare and recommend annual capital and operational budgets.

Skills

Strong leadership

Effective communication

Coordination skills

Ability to manage multiple tasks

Job description

Overview

We are seeking a proactive and organized Medical Affairs Manager to lead our Medical Affairs Department. This role ensures smooth daily operations, strong coordination, and excellent service to consultants and stakeholders.

Key Responsibilities

• Lead and manage the Medical Affairs Department to ensure efficient operations.
• Coordinate, schedule, and organize all department‑related meetings, including logistics, agendas, reminders, and documents.
• Oversee development, review, and maintenance of all policies and SOPs.
• Monitor departmental KPIs and take corrective actions when needed.
• Prepare and recommend annual capital and operational budgets; propose opportunities for service expansion.
• Record, prepare, and distribute meeting minutes while ensuring compliant record keeping.
• Coordinate CME talks, including necessary arrangements and follow‑ups.
• Follow up with departments and doctors on outstanding matters.
• Maintain continuous engagement with Consultants and HODs to support smooth operations.
• Identify, manage, and help resolve potential conflicts that may pose clinical risks.
• Lead timely resolution and closure of complaints and clinical incidents.
• Ensure effective communication and enforcement of management directives, policies, and procedures.

Requirements

• Strong leadership, communication, and coordination skills.
• Experience in medical administration or related field preferred.
• Ability to manage multiple tasks and maintain accuracy under pressure.

Application Questions

Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• How many years' experience do you have as a Medical Affairs Manager?