Master Production Scheduler Executive

Emerson Automation; Negeri Sembilan; On-site; MYR 40,000 - 50,000; Full time

Job summary

A leading automation technology company in Negeri Sembilan seeks a professional to oversee customer order planning and fulfillment. The ideal candidate will have a bachelor’s degree and 2-3 years of experience in a manufacturing environment. Key responsibilities include collaborating with various teams to ensure timely delivery, maintaining effective communication with customers, and utilizing analytical skills with tools like Microsoft Excel and Power BI. This role requires a self-motivated individual with strong organizational skills.

Qualifications

• Bachelor's degree in any discipline with experience in a manufacturing environment.
• APICS CPIM certification is a plus.
• Proficiency in data analysis and Microsoft Excel.

Responsibilities

• Plan and manage customer orders based on production capacity.
• Collaborate with cross-functional teams for order fulfillment.
• Communicate with customers about their orders.

Skills

Team player

Good communication skills

Data analysis

Proficiency in Microsoft Excel

Experience with Power BI

Self-motivated

Education

Bachelor's degree

2-3 years in manufacturing

APICS CPIM certification

Tools

Microsoft Excel

Power BI

Power Query

Job description

In This Role, Your Responsibilities Will Be

• Plan and level-load customer orders based on available production capacity to meet committed delivery dates.
• Collaborate with cross-functional teams—including Purchasing, Project Management, Customer Service, Internal Support, and Quality—to ensure timely and efficient order fulfillment.
• Partner with Purchasing and Internal Support to develop strategies that align with customer expectations and production goals.
• Adapt production schedules proactively to accommodate changes while keeping workflows smooth and on track.
• Reschedule customer orders and update delivery timelines based on current material availability.
• Work closely with Product Configurators, Manufacturing Engineers, and Order Entry to resolve final item issues and support on-time delivery.
• Communicate promptly and clearly with customers, ensuring messages are aligned with internal policies and operational capacity.
• Escalate complex or urgent customer issues to the appropriate teams to ensure timely resolution.
• Monitor key performance indicators (KPIs), identify gaps, and contribute to action plans that improve outcomes.
• Foster a safe and healthy work environment by proactively identifying and addressing potential hazards.
• Offer ideas and solutions that support continuous improvement and help the team achieve company goals.
• Embrace additional responsibilities as needed to help drive team and business success.

Who You Are

• A team player with good communication skills and the ability to get along with people of all levels and section.
• Able to work independently with minimum supervision.
• Self‑motivated with determination to succeed and ability to meet deadline and work under pressure is a definite advantage.

For This Role, You Will Need

• A bachelor’s degree in any discipline, with at least 2-3 years of experience in a manufacturing environment.
• APICS CPIM certification is a plus and will be considered an added advantage.
• Proficiency in data analysis, with strong skills in Microsoft Excel; experience with Power BI and Power Query is an advantage.

Preferred Qualifications That Set You Apart

• Strong communication and interpersonal skills, with the ability to collaborate optimally across teams.
• Well‑organized, self‑motivated, and able to manage time efficiently.
• Able to exercise sound judgment and take initiative in completing responsibilities.
• Open‑minded, adaptable, and ready to embrace changes and challenges.
• Results‑driven and capable of working independently with minimal supervision.