Marketplace Ops Specialist — Seller Performance

ZALORA Group; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading online fashion destination in Kuala Lumpur is seeking a detail-oriented Operations Coordinator. This role involves managing daily operations, tracking seller performance, and coordinating with various teams. Ideal candidates should have a degree in Business or related majors and some experience in operations roles. A passion for continuous improvement and strong communication skills are essential. The company offers a dynamic work environment with opportunities for growth.

Benefits

Flexibility woven into your lifestyle

Team-fueled culture

Career growth aligned to personal needs

Qualifications

• 1-2 years working experience in an operations role within e-commerce or related fields.
• Fresh graduates are welcomed to apply.
• Passion for operations and continuous process improvement.

Responsibilities

• Support in the daily operations related to fulfillment and charges.
• Coordinate with internal teams to resolve operational issues.
• Track and evaluate seller operational performance.

Skills

Excellent communication and interpersonal skills

Good knowledge of Microsoft Excel / Google Sheets

Detail-oriented with strong organizational and time management skills

Eager to learn, can-do attitude

Education

Bachelor's Degree in Business Administration or related major

Job description

A leading online fashion destination in Kuala Lumpur is seeking a detail-oriented Operations Coordinator. This role involves managing daily operations, tracking seller performance, and coordinating with various teams. Ideal candidates should have a degree in Business or related majors and some experience in operations roles. A passion for continuous improvement and strong communication skills are essential. The company offers a dynamic work environment with opportunities for growth.