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Zurich is seeking a dedicated Sales Account Manager to enhance growth and ensure profitability in Kuala Lumpur. The ideal candidate will engage in customer relationship management, drive sales initiatives, and provide comprehensive support on products and services. With a focus on teamwork and innovation, Zurich offers an enriching environment for professional growth and career advancement.
Job Summary
To drive growth and profitability in all assigned products through risk selection, pricing, negotiation, sales, retention, and quality service.
Job Accountabilities - Key Accountabilities
• Actively manage daily work processes of designated territory to achieve operational and strategic objectives.
• Analyze needs, develop and recommend alternatives for improvements to processes, customer service or products.
• Lead short term (3 to 9 months), defined scope projects.
• Develop and maintain profitable relationships with new and existing customers.
• Assist customers with loss prevention meetings, claims issues, and product training.
• Provide training to customer and Strategic Business Unit personnel on products and services.
• Provide technical advice that enables a customer to solve a problem or improve business.
• Develop and maintain positive customer relationships by meeting regularly with customers when no specific initiative is underway.
• Anticipate customer needs, monitor trends in order to recommend changes.
• Resolve technical issues within function or unit.
Job QualificationsRequired:
• High School Diploma or Equivalent and 1 or more years of experience in the Sales area
OR
• Zurich Certified Insurance Apprentice including an Associate Degree and No prior experience required in the Sales area
AND
• Knowledge of principles of sales, sales techniques, and sales terminology
• Knowledge of requirements within insurance industry regulatory environment
• Knowledge of Microsoft Office
• The ability to be licensed to sell insurance in the states where required
Preferred:
• 2 or more years of sales experience
• Experience analyzing financial statements
You are the heart & soul of Zurich!
At Zurich, we like to think outside the box and challenge the status quo. We take an optimistic approach by focusing on the positives and constantly asking What can go right?
We highly value the experience and know-how of our employees and offer a wide range of opportunities across business areas to encourage you to apply for new opportunities within Zurich when you are ready for your next career step.
Let’s continue to grow together!