Marketing Assistant

Serba Wangi; Alor Setar; On-site; MYR 100,000 - 150,000; Full time

Job summary

A prominent marketing firm in Malaysia is seeking fresh graduates for positions that combine marketing and customer service functions. The role involves assisting in marketing campaigns, handling customer inquiries, and coordinating with various teams. Candidates should possess strong communication skills in English and Bahasa Malaysia, along with proficiency in Microsoft Office. This is an excellent opportunity for new graduates looking to start their career in a dynamic environment.

Qualifications

• Fresh graduates with a strong interest in marketing are encouraged to apply.
• Good communication and interpersonal skills in English and Bahasa Malaysia; Mandarin is an added advantage.
• Proficient in Microsoft Office applications.

Responsibilities

• Assist in coordinating and executing marketing campaigns and events.
• Handle customer inquiries, feedback, and complaints via phone, email, or social media.
• Coordinate with agencies and suppliers for marketing materials.
• Provide product information and after-sales support to customers.

Skills

Good communication and interpersonal skills

Proficient in Microsoft Office

Ability to multitask

Education

Fresh graduate or equivalent

Job description

Marketing Functions

• Assist in coordinating and executing marketing campaigns and events.
• Manage social media updates, monitor engagement, and assist in responding to online inquiries.
• Coordinate with agencies, suppliers, and internal teams for marketing materials and merchandise.
• Maintain proper documentation of marketing expenses, quotations, and approvals.
• Perform ad hoc tasks assigned by the superior.

Customer Service Functions

• Handle customer inquiries, feedback, and complaints via phone, email, or social media.
• Provide product information, order updates, and after-sales support to customers.
• Liaise with internal departments (Sales, Production, Logistics) to ensure timely response and resolution.
• Record and monitor customer issues to ensure proper closure and follow-up.
• Support in maintaining good relationships with business partners, distributors, and end consumers.

Requirements

• Fresh graduates with a strong interest in marketing are encouraged to apply.
• Good communication and interpersonal skills in English and Bahasa Malaysia; Mandarin is an added advantage.
• Proficient in Microsoft Office applications.
• Creative, organized, detail-oriented, and able to multitask in a fast-paced environment.

Be careful - Don’t provide your bank or credit card details when applying for jobs. Don’t transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad.