Market Manager Malaysia (Kuala Lumpur)

WebBeds; Kuala Lumpur; On-site; MYR 60,000 - 80,000; Full time

Job summary

A leading travel technology company in Kuala Lumpur is seeking a skilled candidate to manage supplier accounts and negotiate contracts. The ideal candidate will possess a Bachelor's degree, strong negotiation, and analytical skills along with 3-5 years of experience in a similar role. You'll work in a fast-paced environment where you will build professional relationships with suppliers and support the sales team. This position offers an opportunity to work closely with the APAC Leadership team and contribute to the growth of a disruptive market leader.

Benefits

Dynamic work environment

Opportunities for growth

Collaborative culture

Qualifications

• 3–5 years of experience in a similar position required.
• Must be independent, mature, and possess a strong sense of responsibility.
• Good written and spoken English and presentation skills.

Responsibilities

• Negotiate new contracts and renewals for assigned territories.
• Manage supplier accounts, negotiating best rates and allotments.
• Run allotment utilization reports and monitor availability.

Skills

Negotiation skills

Analytical mindset

Strong communication skills

Attitude for securing deals

Ability to build relationships

Education

Bachelor's degree

Job description

About WebBeds

Launched in 2013, WebBeds is a global marketplace for the travel trade, providing powerful distribution solutions that make selling and buying travel products easier. It sources accommodation and destination services from travel suppliers, aggregates and merchandises that content in the WebBeds platform, then distributes it to its global network of travel trade buyers, who sell to the travelling public.

Hotels and other suppliers – global and regional hotel chains, independent hotels, apartments, resorts, attractions, transfer and sightseeing companies and more – can sell their products to a global network of online and offline travel buyers through robust solutions that provide greater inventory control to simplify distribution, and leverage WebBeds enhanced analytics to inform inventory optimisation choices – saving costs and increasing revenue.

Travel buyers – online travel agencies, retail travel agents, corporate travel managers, tour operators, wholesalers, tourism boards, super apps, DMC’s, group providers, airlines and more – can integrate the hundreds of thousands of hotels and ground services in the WebBeds marketplace through simple and seamless API connectivity, or they can search, shop and book online through one of WebBeds trade‑only booking sites.

WebBeds operates globally through four geographic regions – Europe, Asia Pacific, MEA (Middle East and Africa) and Americas – with over 1,900 travel professionals working in 120 cities across 50 countries worldwide.

Find out more about the WebBeds business at www.webbeds.com.

What will you do on your journey with WebBeds?

WebBeds is the world’s fastest growing provider of accommodation distribution services to the travel industry. Our products incorporate distribution APIs, payment integrations, ERP integration, Data Lakes, User Interfaces, and others. Our search API reach peaks of more than 50,000 requests per second, each one consisting of tens or hundreds of hotels, with continued expansion.

“We design, deliver and support innovative solutions through engagement, collaboration and a fearsome passion for creating customer value” is our mission as an IT organization.

With this in mind, we strive to be at the leading edge of technology when it comes to building the platform that meets the needs of our Supply partners and customers. This translates to the use of latest technology including .NET Core, K8s, microservices architecture, cloud hosting and orchestration, CI/CD pipelines, automated testing, proactive monitoring, and alerting systems, to name a few.

Our delivery teams have the creativity and freedom to express themselves by building innovative solutions to often complex problems and are challenged to reach higher levels daily. Our teams consist of product owners, QA engineers, software engineers, and people from across the business all working collectively and collaboratively. We have a very strong technical team from which you will be able to learn, but are encouraged by new ideas and fresh thinking that you will bring with you.

In This Role You Will

We are looking for the right candidate to join our fast‑growing, dynamic family in Malaysia. The candidate will be working in Malaysia and will gain experience of transformed travel technology and the exposure of working closely with the APAC Leadership team as well as our offices in the APAC region.

If you enjoy working in a fast‑paced environment with a company that is expanding strongly in the industry, then please submit your application with us today!

Key Elements to This Role

• Negotiate new contracts and contract renewals for the assigned territories and ensure to have the greatest availabilities with the shortest release period.
• Manage supplier accounts, by negotiating the best rates and allotments, and through strong negotiation of preferred agreements. You will also support supplier with any issues related to payment, rates, etc.
• Set targets with suppliers based on account management.
• Run allotment utilization reports, monitor current availability and adjust the allotment, as required.
• Convert 3rd parties into direct business, to gain more market share on the specific territories.
• Introduce WebBeds Group to new suppliers.
• Promote the use of WebBeds extranet system amongst suppliers, to encourage them to update directly any changes.
• Ensure Direct Connect rates are open and updated year‑round.
• Build market intelligence from sales feedback and 3rd party system, to act on market demands.
• Understand Channel Manager connectivity and functionalities would be a plus.
• Monitor booking types and cancellations on a regular basis.
• Reporting & Analysis. Prepare several reports extracted from internal tools to identify possible weak spots in the contracted conditions in order to be improved.
• Support the sales team for any request related to special rates, FAM trip, or other reasonable request, for the smooth operation of the business overall.
• Supervise the loading process of the negotiated conditions with the hotels.
• Support the Operations team for any overbookings, booking related issues or other queries.
• Build good professional relationships with suppliers, through attendance at travel events, to gain a better understanding of market trends and product needs for suppliers.
• Support the projects assigned by market/region/company with diversified commercial mentality.

Skills & Qualifications

• Bachelor’s degree in any field of studies. Preference will be given for studies in Business Administration or Hospitality and Tourism.
• Candidate must be independent and mature and have a positive working attitude with a strong sense of responsibility.
• 3–5 years of experience in a similar position will be required.
• Candidate must have an aggressive go‑getting attitude and have a passion for securing the best deal with suppliers.
• The candidate should have a sunny personality and enjoy working with people. The candidate needs to enjoy interaction with our suppliers as well as be able to network within the organisation to leverage our global network to strengthen our market proposition in Malaysia.
• Must also possess a strong analytical mindset and the ability to review supplier performance to optimise performance.
• Good written and spoken English and presentation skills.

Why Choose Us as Your Next Destination

We are super proud of our dedicated team of friendly, energetic & passionate professionals. Our people are key to the success of our business & everybody at WebBeds has their own unique role to play as we continue to drive the company forward.

Over 50 different languages are spoken by our workforce, but whether working from offices in Dubai or London or out in the field in Johannesburg or Buenos Aires, we all share the common goal to take pride in what we do & to deliver our partners with unbeatable service & support.

International highly skilled group of experts from all around the globe.

Dynamic environment with the chance to grow, influence & impact change.

Disruptive, fast‑growing market leader within travel & endless possibilities.

Culture built on collaboration, empowerment and innovation.