Market Coordinator

SupportFinity™; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading support services company in Kuala Lumpur is seeking a dedicated professional to manage hotel inquiries and operational tasks. The ideal candidate will have a Bachelor’s degree, be detail-oriented, and possess strong organizational skills. Fresh graduates are welcome to apply. Responsibilities include managing long tail accounts and collaborating with market managers on marketing activities. This role offers an opportunity to be part of a dynamic team in a vibrant industry.

Qualifications

• Bachelor’s degree from a reputable university.
• Open to fresh graduates.
• Excellent organizational and time-management skills.
• Ability to multitask and manage multiple projects simultaneously.
• Strong written and verbal communication skills.

Responsibilities

• Handle daily enquiries from hotels and support on operational and administrative tasks.
• Manage long tail accounts via email, acting as the primary point of contact for those hotels.
• Collaborate with market managers to pitch campaigns or other marketing activities to hotels.

Skills

Detail-oriented

Organizational skills

Time-management skills

Communication skills

Team player

Education

Bachelor’s degree from a reputable university

Tools

MS Office

Google Workspace

Job description

Responsibilities

• Handle daily enquiries from hotels and support on operational and administrative tasks.
• Manage long tail accounts via email, acting as the primary point of contact for those hotels.
• Collaborate with market managers to pitch campaigns or other marketing activities to hotels to drive sign‑up rates.
• Work with market managers to conduct analysis for hotels.
• Support and co‑lead company initiatives, e.g., system migration, acting as the point of contact for hotels on these initiatives.

Requirements

• Bachelor’s degree from a reputable university.
• Open to fresh graduates.
• Detail‑oriented, able to handle complicated tasks in a structured manner.
• Excellent organizational and time‑management skills.
• Proficiency in MS Office (Excel, Word, PowerPoint) and Google Workspace (Google Docs).
• Ability to multitask and manage multiple projects simultaneously.
• Strong written and verbal communication skills.
• Good team player, able to work smoothly with team members.

About the Company

Traveloka