Mandarin-Speaking General Insurance Broker Assistant Remote

EMAPTA; Remote; MYR 100,000 - 150,000; Full time

Job summary

A dynamic insurance brokerage in Kuala Lumpur is seeking a General Insurance Broker Assistant who is fluent in Mandarin. The role involves supporting insurance brokers with quote processing, policy renewals, and compliance documentation. Candidates should have 3-5 years of experience in insurance, and familiarity with Steadfast Insight is preferred. The company offers a permanent work-from-home setup, eight days of annual leave, and a supportive work environment with opportunities for upskilling through Emapta Academy courses.

Benefits

Permanent work-from-home arrangement

Eight days annual leave

Unlimited upskilling through Emapta Academy courses

Diverse and supportive work environment

Qualifications

• At least 3-5 years of insurance experience (brokerage preferred); open to senior-level candidates.
• Proficient in English and Mandarin (written/verbal); Cantonese is a plus.
• Comfortable using WeChat for internal communication.

Responsibilities

• Process new domestic quotes by gathering options and issuing documents.
• Handle policy endorsements and cancellations, communicating with underwriters.
• Ensure all work complies with insurance standards and documentation practices.

Skills

Administrative accuracy

Communication skills

Attention to detail

Teamwork

Education

Tier 2 qualification or in progress

Tools

Steadfast Insight

WeChat

Job description

A dynamic insurance brokerage in Kuala Lumpur is seeking a General Insurance Broker Assistant who is fluent in Mandarin. The role involves supporting insurance brokers with quote processing, policy renewals, and compliance documentation. Candidates should have 3-5 years of experience in insurance, and familiarity with Steadfast Insight is preferred. The company offers a permanent work-from-home setup, eight days of annual leave, and a supportive work environment with opportunities for upskilling through Emapta Academy courses.