Mandarin-Speaking Auto Customer Service Advisor

Concentrix; Kuala Lumpur; On-site; MYR 20,000 - 100,000; Full time

Job summary

A customer service company in Kuala Lumpur seeks a Customer Service Advisor proficient in Mandarin. The role involves addressing customer inquiries through phone and email, resolving product issues, building strong relationships, and proactively identifying potential problems. Ideal candidates are fluent in Mandarin with strong communication skills. This position offers immediate joining opportunities, emphasizing a supportive work environment and customer-focused service.

Qualifications

• Fluent in Mandarin.
• Strong communication skills.
• Customer service experience preferred.

Responsibilities

• Answer customer inquiries via phone and email.
• Resolve product inquiries and warranty claims.
• Build and maintain strong customer relationships.

Job description

A customer service company in Kuala Lumpur seeks a Customer Service Advisor proficient in Mandarin. The role involves addressing customer inquiries through phone and email, resolving product issues, building strong relationships, and proactively identifying potential problems. Ideal candidates are fluent in Mandarin with strong communication skills. This position offers immediate joining opportunities, emphasizing a supportive work environment and customer-focused service.