Mandarin & English Customer Service Executive – Fully Remote – RM3,000

Tribe Digital; Remote; MYR 100,000 - 150,000; Full time

Job summary

A leading digital service company is seeking a Mandarin & English Customer Service Executive to join their remote team. The ideal candidate will possess strong communication skills in both languages and have good computer literacy. Responsibilities include supporting customers for a global mobile gaming brand and managing inquiries. The role offers a competitive monthly salary of RM3,000, medical benefits, and opportunities for career advancement. Ideal candidates should be willing to work on rotational shifts including weekends.

Benefits

Monthly salary of RM3,000

Medical benefits

Performance incentives

Career growth opportunities

Qualifications

• Fluent in both Mandarin and English (spoken & written).
• Good computer literacy and multitasking abilities required.
• Prior experience in customer service or call center roles is preferred.

Responsibilities

• Support customers in a friendly and professional manner.
• Handle inquiries via multiple platforms.
• Work on rotational shifts, including midnight and weekends.

Skills

Strong communication skills in Mandarin

Strong communication skills in English

Computer literacy

Ability to multitask

Job description

Mandarin & English Customer Service Executive – Fully Remote – RM3,000

Are you passionate about helping others and confident in both Mandarin and English?
We’re looking for enthusiastic individuals to join ourCustomer Service team supporting one of the world’s leading mobile gaming brands (Tencent)! This is a great opportunity to work from home, gain professional experience, and grow with a supportive team that values positivity and teamwork.

What’s in it for you:

RM3,000 monthly salary

Medical benefits and performance incentives

Career growth opportunities — many of our team leaders started from this role

What we’re looking for:

Strong communication skills in Mandarin and English (spoken & written)

Good computer literacy and ability to multitask on multiple platforms

Prior experience in customer service or call center roles is an advantage

Willing to work on rotational shifts, including midnight and weekends

Must have own laptop and stable internet connection

Able to start within 1 week once selected

Interview Availability:
Interviews are held every Tuesday or Thursday, between 2:00 PM – 3:30 PM.

If you’re ready to start a rewarding career, learn new skills, and work with a global client, apply now: WhatsApp us at [phone] for immediate consideration.

Job Type: Full-time

Work from home

Application Question(s):

Can you attend an interview on either Tuesday or Thursday, anytime between 2:00 PM and 3:30 PM?

Are you agreeable to a monthly salary of RM3,000?

Can you commit to rotational shift which may include midnight and weekend schedules?

Do you have prior experience working in customer service or call center environments?

Be careful - Don’t provide your bank or credit card details when applying for jobs. Don't transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad .