Manager/Senior Assistant Manager, Learning System, Regional Health System Office(8202)

NATIONAL UNIVERSITY HEALTH SYSTEM PTE. LTD.; Pasir Panjang; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading educational institution in Malaysia is seeking a Senior Assistant Manager/Manager for Learning Systems. The role involves driving the development of the learning management system, supervising the support team, and engaging with stakeholders for effective onboarding and course development. Candidates should have relevant qualifications and at least one year of experience in product management for IT or learning systems.

Qualifications

• Minimum 1 year of experience in product management for IT or learning management systems.
• Experience in managing integrations across departments/teams.
• Leadership experience with a focus on team efficiency.

Responsibilities

• Define strategy and roadmap for learning management system.
• Lead procurement and contract review for the system.
• Supervise Learning System Support team in daily operations.
• Engage with stakeholders for onboarding of course administrators.
• Conduct UI/UX reviews for system improvements.

Skills

Interpersonal skills

Leadership

Team collaboration

Education

Relevant qualifications in a related field

Tools

Learning management systems

Job description

As a Senior Assistant Manager/Manager for Learning System, you will drive and manage the development of NUHS RHSO learning management system based on the key outcomes defined by the System Owner. The appointment holder is also expected to supervise and work closely with the Learning System Support team in day-to-day and operational work.

Job Responsibilities

• Defining the strategy and roadmap for RHSO’s learning management system and needs based on the Key Outcomes (KOs) and charting overall direction (vis-à-vis product road mapping) for the learning management system in consultation with System Lead and the System Owner
• Leading the efforts in procurement, contract review, data protection for the learning management system
• Supervising, supporting and working with Learning System Support team in day-to-day and operational work, and in engendering a pleasant and efficient working culture
• Leading Learning System Support team in working towards the KOs
• Liaising and working with stakeholders in onboarding of new course administrators, course development and course enrolment
• Developing new use cases for the learning management system, such as in the research and development of new courseware
• Developing, enhancing, enforcing and reviewing processes/workflows to guide the operations of the learning management system
• Conducting regular user interface/user experience (UI/UX) reviews
• Liaising with the vendor on any system improvements/enhancements and any other applicable communication e.g. supporting the vendor in conducting a system usability review
• Growing in his/her role as team lead (s)/product manager (s) with the organization

Requirements

• Relevant qualifications in a related field
• Relevant working experience in product management for IT or learning management systems (1 year min), with previous deployment of educational IT resources as a plus
• Relevant leadership experience
• Experience in managing interactions and integration across different departments/teams
• Excellent interpersonal skills and a good team member