Manager - Risk & Quality (Tax)

PwC Malaysia; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading professional services firm is seeking a Risk & Quality Business Partner for Tax in Kuala Lumpur. This role involves ensuring compliance with regulatory standards and enhancing internal controls while collaborating with teams across various functions. Candidates should have a bachelor’s degree and at least 5 years of experience in risk management or compliance. Strong leadership and communication skills are essential, along with a deep understanding of risk management frameworks. This position offers an opportunity to significantly impact compliance culture and quality service delivery.

Qualifications

• Minimum 5 years of experience in risk management or compliance.
• Proven experience managing various stakeholders.
• Deep understanding of risk management frameworks and regulatory standards.

Responsibilities

• Review Tax Risk Processes for effective implementation.
• Support annual Risk and Quality plan with risk assessment.
• Implement relevant Network Risk Management Policies.
• Ensure quality service delivery meeting professional standards.
• Conduct training sessions to promote compliance.
• Advise on risk management practices and potential conflicts.

Skills

Leadership skills

Communication skills

Risk management knowledge

Project management

Education

Bachelor’s degree in Accounting, Commerce, Finance, Law, or related field

Professional Certification (ICAEW / ACCA, CPA/CA Australia)

Job description

Job Summary

At PwC, our people in risk and compliance focus on maintaining regulatory compliance and managing risks for clients, providing advice and solutions. They help organizations navigate complex regulatory landscapes and enhance internal controls to mitigate risks effectively. As a risk management generalist at PwC, you will provide guidance and practical support to teams across a wide range of specialist risk and compliance areas. The role as Risk & Quality (R&Q) Business Partner for Tax is critical to ensuring adherence to PwC Network standards and regulatory requirements, promoting a culture of risk awareness, and maintaining the highest levels of professional ethics and quality in the delivery of Tax services in PwC Malaysia and Vietnam. The candidate will collaborate closely with engagement teams, partners, and senior leadership to ensure risk, quality, and independence compliance in acceptance and delivery of clients and engagements. You are responsible for coaching, leveraging team members’ strengths, and managing performance to deliver on client expectations. You embrace technology and innovation to enhance delivery and encourage others to do the same.

Responsibilities

• Review PwC Malaysia and Vietnam Tax Risk Processes, ensuring that the programs and requirements designed to manage risks and promote quality services and quality service delivery are implemented effectively.
• Support annual Risk and Quality plan, including risk assessment by analyzing risks facing the Tax practice and prepare an annual plan to address those risks and execute against it.
• Implement and comply with relevant Network Risk Management Policies and supplement them with policies, guidance and procedures, as necessary, to account for any local legal or regulatory requirements and professional standards and/or respond to any local practices and risks, including drafting relevant policies.
• Ensure that policies and processes are in place to enable Tax teams to provide quality services in a manner that meets relevant stakeholder expectations and complies with applicable professional standards, regulations, legal requirements, and Network Standards and Policies.
• Implement a regular R&Q training curriculum and other appropriate communications for Tax partners and staff, relevant to their respective roles.
• Support training sessions for Tax partners and staff ensuring a strong culture of compliance and risk awareness.
• Ensure that business and engagement quality review programs are conducted, as required by the PwC Network, to monitor the effectiveness of its quality management systems and processes.
• Remediate any identified deficiencies in the operation of its risk processes on a timely basis.
• Act as a key advisor to Tax partners and staff offering guidance on risk management practices, potential conflicts and sensitive situations, independence considerations and identifying potential risks in contract terms related to liability, confidentiality, indemnities, and other key clauses.
• Conduct periodic reviews of Tax engagements to assess compliance with risk, quality, independence, and contractual terms. Provide feedback and coaching to engagement teams to improve risk management practices.
• Support in risk management meetings to update Tax leaders and prepare reports to local leadership and Global Tax R&Q.

Qualifications

• Bachelor’s degree in Accounting, Commerce, Finance, Law, or related field.
• Professional Certification such as ICAEW / ACCA, CPA/CA Australia or others are preferred.
• Minimum 5 years of experience in professional services firms in providing client services or in risk management, legal or compliance function.
• Proven experience in leadership and communication skills, managing various stakeholders and working directly with senior management.
• Demonstrated experience managing projects and driving strategic initiatives.
• Strong knowledge and deep understanding of risk management frameworks, regulatory standards, and independence requirements within the Tax industry.
• Good understanding of Tax services, and other services within a professional services firm.