Manager, Command Centre (ECC)

Bridge Data Centres; Sedenak; On-site; MYR 70,000 - 100,000; Full time

Job summary

A leading data management company in Malaysia is looking for a Facilities Manager responsible for overseeing the daily operations of the Emergency Control Centre (ECC). The ideal candidate will possess a degree in Engineering or Facilities Management and have over 3 years of experience in team management and building systems oversight. Key responsibilities include leading emergency response efforts, managing incident notifications, and mentoring ECC staff. Strong analytical skills and proficiency in CMMS are essential for this role.

Qualifications

• 3+ years of experience in team management.
• Proven experience in monitoring building systems like BMS or EPMS.
• Excellent verbal and written communication skills.

Responsibilities

• Manage daily operations of the ECC, ensuring readiness.
• Supervise ECC personnel, including scheduling and training.
• Extract and analyze data trends from monitoring systems.

Skills

Team management

Analytical skills

Communication

Troubleshooting

Attention to detail

Education

Degree in Engineering or Facilities Management

Relevant certifications in facilities management

Tools

CMMS

Job description

QUALIFICATIONS & EXPERIENCE

A degree in Engineering, Facilities Management, or a related field, or equivalent work experience.

Proven experience in monitoring and managing building systems, such as BMS (Building Management Systems) or EPMS (Electrical Power Management Systems).

Prior experience in incident management, troubleshooting, and work order tracking is highly preferred.

3+ years of experience in people / team management

Strong understanding of fault monitoring systems and ability to analyze and interpret data trends.

Proficient in the use of software tools for work order management and reporting (e.g., CMMS or similar platforms). Familiarity with utility management, including electricity, fuel, and water consumption tracking. Communication

Excellent written and verbal communication skills, with the ability to liaise effectively with internal teams, external vendors, and management.

Ability to communicate complex technical information in a clear and concise manner.

Strong analytical skills with the ability to identify and resolve issues quickly.

Detail-oriented with a proactive approach to troubleshooting and incident resolution.

Exceptional organizational and time-management skills, with the ability to manage multiple tasks and priorities simultaneously.

Experience in handling ad hoc tasks and projects with a focus on efficiency and quality.

Relevant certifications in facilities management, building systems, or electrical systems (e.g., LEED, FM, or similar) are a plus.

Ability to work independently and as part of a team in a fast-paced environment.

Flexible and adaptable to changing work demands and priorities.

Strong attention to detail and commitment to high-quality standards.

Manage daily operations of the ECC, ensuring readiness and functionality.

Lead emergency response coordination during incidents and disasters.

Maintain and update emergency plans, protocols, and procedures.

Supervise ECC personnel, including scheduling, training, and performance evaluations.

Ensure staff are equipped with necessary tools and knowledge for emergency operations.

Extract and analyze data trends from Building Management Systems (BMS), Electrical Power Management Systems (EPMS), and other monitoring platforms.

Manage incidents, including the timely notification and escalation of issues.

Initiate and track the progress of work orders to ensure efficiency and resolution.

Review work order details as part of a quality assurance process, ensuring adherence to established protocols and standards.

Track and report on the consumption of electricity, fuel, and water on a weekly and monthly basis.

Execute additional ad hoc tasks as assigned by management, as required.