Manager – Alumni Engagement & Events (30052)

Sunway University; Selangor; On-site; MYR 70,000 - 90,000; Full time

Job summary

A leading educational institution in Malaysia is seeking a Manager – Alumni Engagement & Events to develop and implement initiatives fostering lifelong relationships with graduates. Responsibilities include designing alumni programmes, managing events, and collaborating with stakeholders to enhance alumni involvement. Ideal candidates will have a degree in a related field and 5-7 years of experience in alumni relations or event management. This position offers a dynamic environment focused on community impact and educational excellence.

Qualifications

• Minimum 5 to 7 years of relevant experience in alumni relations or event management.
• Experience in managing complex multi-stakeholder events.
• Ability to work effectively with senior leaders and diverse teams.

Responsibilities

• Design and implement alumni engagement programmes.
• Plan and deliver signature alumni events.
• Partner with internal units for cohesive alumni engagement delivery.
• Support effective use of alumni databases for tracking engagement.

Skills

Strategic thinking

Project management

Relationship-building

Communication skills

Organisational skills

Data-informed mindset

Collaborative approach

Education

Bachelor’s degree in Event Management, Communications, Marketing, Business, Education

Postgraduate qualification

Job description

Manager – Alumni Engagement & Events (30052)

Sunway University is committed to fostering lifelong relationships with its graduates and harnessing the strength of its alumni network to advance student success, graduate employability, institutional reputation, and societal impact.

The Manager - Alumni Engagement & Events plays a strategic and executional role in shaping, delivering, and scaling meaningful alumni engagement initiatives and signature events across the Sunway ecosystem. This role acts as a central connector between alumni, students, industry partners, faculties, and Sunway Group entities—strengthening Sunway’s position as a future-ready, mission-driven university anchored in values of excellence and service.

Key Responsibilities

• Design and implement alumni engagement programmes aligned with Sunway University’s lifelong learning, employability, and alumni engagement strategy.
• Develop targeted approaches for diverse alumni segments, including emerging graduates, mid-career professionals, senior industry leaders, and global alumni communities.
• Create pathways for alumni contribution, such as coaching, internships, employability support, guest lectures, and advocacy.
• Support alumni participation in flagship initiatives such as Success X-Factor Coaching, and other employability-focused programmes.
• Collaborate with faculties and schools to co-design and deliver initiatives that enhance employability and alumni involvement.

Alumni Events & Signature Experiences

• Plan and deliver signature alumni events, ensuring clear objectives and measurable impact.
• Curate purpose-driven experiences that reflect Sunway’s brand and standards.
• Work cross-functionally to integrate academic, employability, industry engagement, and alumni goals within event design.
• Manage and coordinate end-to-end event operations, including timelines, budgets, vendors, logistics, and risk management.

Stakeholder & Ecosystem Collaboration

• Partner with internal units to ensure cohesive alumni engagement delivery and leverage the broader Sunway ecosystem, senior executives, and industry partners to expand alumni opportunities and experiences.
• Serve as the primary liaison with alumni chapters, alumni leaders, and volunteers locally and internationally, strengthening governance, communication, and engagement consistency.

Data, Systems & Impact Measurement

• Support the effective use of alumni databases and CRM systems, to track engagement and outcomes.
• Oversee the implementation and maintenance of the Alumni Platform; monitor participation, feedback, and engagement metrics to inform continuous improvement.
• Update dashboards and provide reports and insights on alumni engagement, employability, and reputation building.

Branding, Communications & Alumni Experience

• Work closely with Marketing & Communications to ensure alumni initiatives and events are consistently branded and aligned with Sunway University’s identity and positioning.
• Support alumni storytelling and recognition that foster pride and belonging.
• Ensure a smooth and meaningful alumni experience across all physical and digital touchpoints.

Qualifications & Experience

• Bachelor’s degree in Event Management, Communications, Marketing, Business, Education, or a related discipline (postgraduate qualification is an advantage).
• Minimum 5 to 7 years of relevant experience in alumni relations, stakeholder engagement, event management, or community development (experience in higher education strongly preferred).
• Demonstrated experience managing complex, multi-stakeholder events and engagement programmes end-to-end.
• Proven ability to work effectively with senior leaders, industry partners, alumni volunteers, and diverse internal teams.

Key Competencies & Skills

• Strong strategic thinking combined with excellent project and event management capabilities.
• High-level stakeholder engagement, relationship-building, and communication skills.
• Strong organisational skills, attention to detail, and ability to manage multiple priorities.
• Data-informed mindset with the ability to translate insights into programme improvement.
• Collaborative, proactive, and adaptable approach within a fast-paced environment.
• Passion for education, alumni engagement, employability, and community impact.

We thank all applicants for expressing their interest in this vacancy. Please note that only shortlisted applicants will be notified.