Manager, Accounts Receivable

Singtel; Kuala Lumpur; On-site; MYR 80,000 - 100,000; Full time

Job summary

A leading telecommunications company in Kuala Lumpur is seeking an experienced Accounts Receivable Manager to oversee billing activities, ensure timely collections, and manage customer disputes. The ideal candidate should have a Bachelor Degree in Accountancy and at least 5 years of experience in finance-related roles. This position requires strong skills in billing processes, effective communication, and team collaboration. Join us to play a key role in shaping the future of financial services.

Qualifications

• Bachelor Degree in Accountancy is required.
• Minimum 5 years of experience in Billing or Accounts Receivable.
• Strong understanding of billing processes and AR cycles.

Responsibilities

• Prepare and issue accurate customer sales invoices.
• Monitor outstanding receivables and perform timely collection activities.
• Investigate billing issues and resolve disputes.

Skills

Billing processes

Accounts Receivable

Microsoft Office

Analytical skills

Communication skills

People management

Education

Bachelor Degree in Accountancy

Tools

Power BI

Certinia

Job description

Looking for an opportunity to elevate your career? Our internal mobility program is just what you need!

In Singtel Group, we strongly believe that our employees are our most valuable assets and are committed to creating a culture that supports your professional growth. By exploring new job opportunities within the company, you can expand your skill sets, gain exposure to different areas of the business, and build a diverse and fulfilling career.

If you are keen to explore this position or would like to refer a friend, please apply with an updated resume attached. Should you have any questions or concerns, please do not hesitate to reach out to the Talent Acquisition Specialist in charge.

TheAccounts Receivable Manager reports to the Senior Finance Manager and works closely with both onshore and offshore Accounts Receivable teams across NCS Australia’s group of companies, as well as with external customers. The role is responsible for day-to-day customer billing activities, including generating sales invoices, managing timely collections and investigating and resolving customer disputes.

Make an Impact by:

Customer Billing Activities:

• Prepare, verify and issue accurate customer sales invoices in line with contracts, pricing and billing schedules.
• Monitor outstanding receivables and perform timely collection activities.
• Investigate customer billing issues, disputes and discrepancies, ensuring prompt and effective resolution.

Customer & Stakeholder Management:

• Collaborate closely with onshore and offshore Accounts Receivable teams to ensure smooth end-to-end billing processes.
• Communicate with internal stakeholders and external customers to clarify billing details and resolve queries.

Compliance & Reporting:

• Maintain up-to-date billing records and documentation for audit and reporting purposes.
• Assist with month-end closing activities, including accruals and AR reporting tasks.
• Ensure all Billing activities adhere to internal controls, policies and audit requirements.
• Identify process gaps and recommend improvements to enhance efficiency and accuracy.

Skills for Success:

• At least a Bachelor Degree in Accountancy is required.
• Minimum 5 years of working experience in Billing, Accounts Receivable, or a similar finance operations role with experience of leading a team.
• Strong understanding of billing processes, AR cycles, invoicing standards and basic accounting principles.
• Ability to identify billing discrepancies, analyse root causes and communicate effectively with stakeholders, providing timely, accurate solutions to billing-related queries.
• High proficiency in Microsoft Office applications.
• Strong attention to detail and accuracy and strong analytical and problem-solving skills.
• Demonstrated people management capabilities with excellent verbal communication and interpersonal skills.
• Proven ability to prioritize tasks and manage workloads effectively.
• Meticulous and efficient in handling high-volume transactions.

Highly Advantageous to Have!

• Experienced in process improvement initiatives and process documentation.
• Understanding of end-to-end Procure-to-Pay processes.
• Skilled in using Power BI or Certinia (formerly FinancialForce).

Join us on our mission to continue defining the future of financial services. Apply Now!