Managed Print Services (MPS) Consultant

Askheadhunter; Selangor; On-site; MYR 60,000 - 80,000; Full time

Job summary

A recruitment agency is seeking a Managed Print Services Consultant in Selangor, Malaysia. The role involves assessing clients’ print environments, recommending efficiency enhancements, and developing tailored proposals. Ideal candidates will have prior experience in MPS, strong analytical and presentation skills, and advanced proficiency in Microsoft Excel. This position is critical for driving cost reduction and operational efficiency for clients.

Qualifications

• Prior experience in Managed Print Services is highly preferred.
• Excellent presentation and analytical skills for delivering client insights.
• Proven ability to develop proposals and present ROI evaluations.
• Comfortable working with management-level stakeholders.
• Advanced proficiency in Microsoft Excel, including PivotTables and Macros.

Responsibilities

• Assess clients’ print environments including hardware, software, and workflows.
• Analyze print usage patterns, costs, and security risks.
• Identify areas for cost reduction and operational efficiency.
• Create tailored MPS proposals based on client requirements.
• Integrate new solutions with existing IT infrastructure.

Skills

Analytical skills

Presentation skills

Client relationship management

Proposal development

Microsoft Excel proficiency

Job description

WHAT YOU'LL BE DOING

Responsibilities:

• Assess clients’ print environments (hardware, software, workflows).
• Analyze print usage patterns, costs, and potential security risks.
• Identify areas for cost reduction and operational efficiency.
• Create tailored MPS proposals based on client requirements.
• Design comprehensive solutions including device selection, software integration, and SLAs.
• Recommend enhancements for print efficiency, data protection, and sustainability.
• Integrate new solutions with existing IT infrastructure and workflows.
• Oversee deployment activities with minimal disruption to client operations.
• Configure and optimize printers, scanners, and software tools.
• Conduct user training on devices and best practice.
• Monitor print systems and resolve issues proactively.
• Analyze data to spot usage trends and suggest further optimization.
• Manage service-level commitments and ensure ongoing support.
• Provide troubleshooting assistance and performance feedback.

WE WANT SOMEONE WHO

Job Requirement

• Prior experience in Managed Print Services (MPS) is highly preferred.
• Excellent presentation and analytical skills for delivering client insights and recommendations.
• Proven ability to develop proposals, perform cost calculations, and present ROI evaluations.
• Comfortable working with management-level stakeholders in consultative environments.
• Advanced proficiency in Microsoft Excel, including PivotTables, VLOOKUP, and Macros.