[MALAYSIA] Assistant Product Manager (MY&SG)

Santen; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A global healthcare company in Malaysia seeks an Assistant Product Manager to support product strategy and execution. The ideal candidate will have a background in product management and a passion for driving customer-centered solutions. Responsibilities include conducting market analysis, collaborating with teams, and optimizing product performance. This role offers a unique opportunity to contribute to the product lifecycle and improve patient outcomes in the healthcare sector.

Qualifications

• 1–3 years of experience in product management, business analysis, or project coordination.
• Strong understanding of the 5 Ps of Marketing.
• Proven ability to drive decision-making with data.

Responsibilities

• Support the Product Manager in defining product vision and roadmaps.
• Collaborate with internal teams and external partners.
• Gather and analyze customer feedback and data.

Skills

Product lifecycle management principles

Analytical thinking

Communication skills

Collaboration skills

Education

Bachelor’s degree in Business, Marketing, Science, Engineering

Master’s degree or Product Management certification

Job description

Company Description

Santen is a specialized company with a proud 130-year heritage focused exclusively on eye health. As a Japan-originated, global company with our footprint in over 60 countries and regions, our mission is to provide essential and significant value to patients and society through our products and services created from our expertise in ophthalmology and from the patient’s perspective.

Job Description

As Santen enters an exciting phase of growth, we are seeking a talented Assistant Product Manager to join our team. Based in Malaysia, this pivotal role bridges markets, providing dedicated support to business operations in both Malaysia and Singapore.

In this role, you will be instrumental in the full product lifecycle—supporting development, launching new initiatives, and driving continuous improvement to meet strategic goals and customer needs. You will collaborate closely with Product Managers and key stakeholders to turn concepts into successful execution. This opportunity is designed for an analytical, customer-centric professional eager to master the art of building products that deliver tangible business value.

What you will do

• Product Strategy & Planning: Support the Product Manager in defining product vision and roadmaps by conducting market analysis, competitor benchmarking, and business case assessments.

• Cross-Functional Execution: Collaborate with internal teams (Sales, Finance, Regulatory, Supply Chain) and external partners (e.g., Zuellig) to translate requirements into execution and ensure timely delivery.

• Market Insights: Gather and analyze customer feedback and data sources (such as IQVIA and field visits) to identify trends, pain points, and new product opportunities.

• Launch & Enablement: drive Go-to-Market (GTM) plans by creating sales enablement materials, conducting training, and coordinating post-launch reviews.

• Performance Optimization: Monitor KPIs (adoption, revenue, retention) and utilize data analytics to report on success metrics and recommend continuous product improvements to leadership.

Qualifications

What you will bring to the role

• Education: Bachelor’s degree in Business, Marketing, Science, Engineering, or a related field; a Master’s degree or Product Management certification is a plus.

• Professional Experience: 1–3 years of experience in product management, business analysis, or project coordination. Prior experience in the healthcare or pharmaceutical industry is highly preferred.

• Marketing & Product Knowledge: Strong understanding of product lifecycle management principles and the ability to effectively manage the 5 Ps of Marketing (Product, Place, Price, People, Promotion).

• Analytical & Strategic Thinking: Proven ability to use data and logic to drive decision-making and connect business strategy to tactical execution.

• Communication & Collaboration: Excellent presentation and interpersonal skills, with the ability to convey complex ideas to technical and non-technical audiences and work effectively with cross-functional teams.

• Mindset & Adaptability: A customer-centric professional who thrives in fast-paced environments, capable of managing multiple priorities while focusing on solving user problems.

Additional Information

Grow your career at Santen

A career at Santen is an opportunity to make a difference. We aspire to contribute to the realization of “Happiness with Vision” by providing eye health products and services to patients, consumers, and medical professionals around the world. Guided by our CORE PRINCIPLE, “Tenki ni sanyo suru”, Santen is engaged in the global research & development, manufacturing, and sales and marketing of pharmaceutical products in ophthalmology. We have team members around the world using their diverse talents to unlock new modalities and drive innovations for patient outcomes, education and treatment. At Santen, we believe in empowering all our team members with flexible ways of working and a highly inclusive work environment.

The Santen Group is an Equal Opportunity Employer. We are committed to building diverse teams and ensuring a safe and inclusive physical and virtual workplace for every one of our team members. All employment decisions are based on business needs, role requirements and individual qualifications regardless of race, color, ethnicity, national origin/ancestry, religion, sexual orientation, gender, gender identity/ expression, age, disability, medical condition, marital status, veteran status, or any other characteristic protected by law.

If you require any kind of accommodation during our recruitment process, please let the recruiter from our team know.