Longevity Clinic Assistant

Medkos Medics Sdn Bhd; Selangor; On-site; MYR 20,000 - 100,000; Full time

Job summary

A healthcare provider in Selangor, Malaysia, seeks individuals to assist doctors during medical procedures and manage patient care operations. Responsibilities include conducting medical assessments, coordinating treatment plans, and maintaining clinic inventory. Candidates should ensure excellent customer service while complying with industry standards. Strong communication and organizational skills are essential for the role.

Responsibilities

• Assist and support doctors during medical procedures as needed.
• Conduct medical assessments to collect relevant information and maintain thorough records.
• Assist in scheduling appointments and managing client flow efficiently.
• Handle sales transactions accurately using the point-of-sale (POS) system.
• Ensure proper handling and storage of products and medications.
• Manage clinic inventory to maintain sufficient stock of medical supplies.
• Oversee cleanliness and functionality of treatment rooms and equipment.
• Maintain accurate, up-to-date client records, including payment details.
• Conduct post-treatment follow-ups to monitor client progress.
• Build and maintain strong relationships with clients through excellent customer service.
• Comply with clinic policies and regulatory guidelines.

Job description

Responsibilities

• Assist and support doctors during medical procedures as needed.
• Conduct medical assessments to collect relevant information, organize assessment outcomes, and maintain thorough records.
• Assist in scheduling appointments, managing client flow, and coordinating treatment plans efficiently.
• Handle sales transactions accurately using the point-of-sale (POS) system.
• Ensure proper handling, administration, and storage of products and medications.
• Manage clinic and centre inventory to maintain sufficient stock of medical supplies and products.
• Oversee the cleanliness, sterility, and functionality of treatment rooms, equipment, and supplies before and after procedures.
• Maintain accurate, up-to-date client records, including payment details, medical histories, treatment plans, progress notes, and procedure documentation.
• Conduct post-treatment follow-ups to monitor client progress, assess treatment outcomes, provide counseling, and offer nutrition, diet, and exercise plans to support healthy lifestyles and optimal results.
• Build and maintain strong relationships with clients, delivering excellent customer service, empathetic care, and addressing any concerns or complaints promptly and professionally.
• Comply with all clinic and centre policies, procedures, and regulatory guidelines to uphold industry standards and legal requirements.