Logistics Specialist (Solution Sales)

JOS Malaysia; Selangor; On-site; MYR 80,000 - 120,000; Full time

Job summary

A leading logistics provider is looking for a Logistics Specialist (Solution Sales) in Malaysia. Candidates should have over 5 years of experience in logistics or supply chain operations and be adept at consultative selling. This role involves engaging customers to understand their logistics challenges and proposing tailored Transportation Management System (TMS) solutions. Additionally, proficiency in Mandarin is essential to communicate with Chinese-speaking clients effectively. It is a dynamic role aimed at driving business growth.

Qualifications

• Minimum 5 years of experience in logistics operations or related fields is a MUST.
• Exposure to Transportation Management Systems (TMS) is highly preferred.
• Ability to converse in working Mandarin for communication with clients.

Responsibilities

• Engage with customers to address logistics challenges and operational needs.
• Propose tailored logistics and TMS solutions to meet customer demands.
• Oversee the entire sales cycle from engagement to deal closure.
• Foster relationships with shippers and logistics providers.
• Collaborate with internal teams to enhance onboarding and customer satisfaction.

Skills

Logistics workflows understanding

Strong communication skills

Analytical abilities

Problem-solving skills

Negotiation skills

Education

Bachelor’s degree in Logistics or related field

Job description

Overview

We are seeking a Logistics Specialist (Solution Sales) with hands-on exposure in transportation, logistics, and supply chain operations to support business growth through consultative selling. This role focuses on understanding customer logistics challenges, proposing Transportation Management System (TMS) solutions, and managing the full sales cycle from engagement to deal closure. This position is ideal for candidates with logistics operations, carrier management, freight, or supply chain backgrounds who are keen to move into a commercial, customer-facing role.

Responsibilities

• Engage customers to understand their transportation, logistics, and supply chain workflows, pain points, and operational challenges.
• Propose and present customized logistics and TMS solutions aligned to customer business needs.
• Manage the end-to-end sales cycle, including lead engagement, solution presentation, proposal preparation, and deal closure.
• Build and maintain strong relationships with shippers, logistics providers, freight operators, and enterprise customers.
• Demonstrate strong understanding of Logflows TMS, including system capabilities, workflows, and value proposition.
• Work closely with internal teams (Product, Marketing, Implementation, Support) to ensure smooth onboarding and customer satisfaction.
• Track sales activities, pipeline status, and performance metrics; prepare regular reports and forecasts.
• Stay up to date with logistics industry trends, transportation technologies, and supply chain best practices.

Requirements

• Bachelor’s degree or equivalent in Logistics, Supply Chain Management, Transportation, Business, or related fields.
• Minimum 5 years of experience in logistics operations, supply chain management, transportation, freight, carrier management, or related fields (is a MUST).
• Exposure to Transportation Management Systems (TMS), logistics software, or digital supply chain solutions is highly preferred.
• Experience in solution selling, presales, business development, or customer-facing roles is an advantage but not mandatory.

Skills & Competencies

• Strong understanding of logistics workflows, transportation planning, and supply chain operations.
• Ability to translate operational requirements into practical, value-driven solutions.
• Good communication, presentation, and stakeholder engagement skills.
• Strong analytical, problem-solving, and negotiation abilities.
• Self-driven, results-oriented, and comfortable working in a target-driven environment.
• Ability to work independently and collaborate cross-functionally.

Language Proficiency

Ability to converse in working Mandarin is required, as the role involves regular communication with Chinese-speaking customers and partners.