Logistics Operations Manager

Intel; Kulim; On-site; MYR 276,000 - 356,000; Full time

Job summary

A leading semiconductor company is seeking a Logistics Operations Manager for its Kulim location. This role requires a minimum of 10 years in logistics operations, overseeing supplier management, performance metrics, and warehouse operations. The ideal candidate will have a strong understanding of Malaysia customs regulations and excellent analytical skills. This is an on-site position with responsibilities that include managing KPIs and optimizing logistics processes while ensuring compliance with Intel's standards.

Qualifications

• Minimum 10 years of experience in logistics operations or 3PL management.
• Strong knowledge of warehouse operations and supplier governance.
• Good knowledge of Malaysia customs regulations.

Responsibilities

• Manage suppliers for the storage or movement of materials.
• Own KPIs and report progress to senior leaders.
• Oversee bonded warehouse operations and optimize processes.

Skills

Logistics operations

Supplier management

Performance metrics

Warehouse operations knowledge

Analytical skills

Stakeholder management

Education

Bachelor's degree in Engineering, Supply Chain, or related discipline

Tools

SAP/WMS systems

Job description

Job Description

The Logistics Operations Manager (LOM) manages the overall logistics of one or more categories and owns performance metrics to meet the operational needs of the logistics function. This role ensures operational activities adhere to laws, guidelines, and Intel's standard requirements while driving Operational Excellence and supplier performance.

Responsibilities

• Supplier Governance: Manage suppliers for the storage or movement of inbound, interplant, and outbound material, equipment, and finished goods. Monitor and benchmark supplier services against SLAs and guide suppliers to evolve service levels in line with Intel requirements.
• Performance Management: Own KPIs such as GPI, CDD/POD adherence, cost per box/carton/pallet/sqft/transaction/head, and quality metrics. Report progress against agreed schedule, scope, cost, and quality constraints to senior leaders regularly.
• Ramp Enablement: Oversee bonded and LMW warehouse operations for KM ramp, including space optimization, pallet inflow management, and surge coverage during conversion windows.
• Process Improvement: Gather data on existing processes, analyze defects and inefficiencies, and implement best practices. Utilize analytical and advanced technology skills (including automation and AI) to develop logistics solutions that optimize Intel's business execution.
• Systems and Compliance: Support SAP/WMS changes (plant codes, bin management, label/MMID hygiene) and ensure customs/trade compliance for bonded and LMW flows.
• Escalation Management: Track and resolve shipping, warehouse, and carrier errors, as well as logistics exceptions, ensuring minimal impact on customer service.
• Collaboration: Build strong relationships with cross-functional teams and logistics service providers to ensure smooth process flow and efficient delivery of products to customers.

Qualifications

Minimum Qualifications:

• Bachelor's degree in Engineering, Manufacturing, Supply Chain, or related discipline.
• Minimum 10 years of experience in logistics operations or 3PL management, preferably in high-volume or ramp environments.
• Strong knowledge of warehouse operations, bonded/LMW compliance, and supplier governance.
• Good knowledge of Malaysia customs regulations and experience working with local customs and brokers.
• Demonstrated ability to operate with a high degree of autonomy, providing leadership through strong ownership, sound judgment, and decisive problem‑solving in complex operational environments
• Proficiency in SAP/WMS systems, inventory control, and performance metric tracking.
• Excellent analytical skills and ability to leverage data for decision-making and process improvement.
• Strong communication and stakeholder management skills to influence across global teams.

Job Type: Experienced Hire

Shift: Shift 1 (Malaysia)

Primary Location: Malaysia, Kulim

Additional Locations: Malaysia, Penang

Business group: Intel Foundry strives to make every facet of semiconductor manufacturing state-of-the-art while delighting our customers -- from delivering cutting-edge silicon process and packaging technology leadership for the AI era, enabling our customers to design leadership products, global manufacturing scale and supply chain, through the continuous yield improvements to advanced packaging all the way to final test and assembly. We ensure our foundry customers' products receive our utmost focus in terms of service, technology enablement and capacity commitments. Employees in the Foundry Technology Manufacturing are part of a worldwide factory network that designs, develops, manufactures, and assembly/test packages the compute devices to improve the lives of every person on Earth.

Posting Statement: All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance.

Position of Trust
N/A

Work Model for this Role

This role will require an on-site presence. Job posting details (such as work model, location or time type) are subject to change.

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ADDITIONAL INFORMATION: Intel is committed to Responsible Business Alliance (RBA) compliance and ethical hiring practices. We do not charge any fees during our hiring process. Candidates should never be required to pay recruitment fees, medical examination fees, or any other charges as a condition of employment. If you are asked to pay any fees during our hiring process, please report this immediately to your recruiter.