Logistics Operations Manager

EQUINE SMG SDN. BHD.; Gelang Patah; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading equine supply company in Gelang Patah is seeking an experienced Logistics Operations Manager. This full-time role entails overseeing logistics and warehouse operations, managing shipment tracking, and ensuring inventory accuracy. The ideal candidate will possess a minimum of 5 years' experience in logistics management, strong leadership skills, and a proficiency in Microsoft Office. A competitive salary between RM8,000 and RM10,000 along with comprehensive benefits is offered. Join our dynamic team and contribute to our rapid growth and success.

Benefits

Competitive compensation

EPF, SOCSO, and EIS contributions

Career growth opportunities

Supportive team environment

Qualifications

• Minimum of 5 years of experience in warehouse or logistics management.
• Prior shipping experience is considered an advantage.
• Strong leadership capabilities and effective communication skills.
• Proven ability to train and develop warehouse team members.

Responsibilities

• Oversee all logistics and warehouse operations.
• Coordinate with freight forwarders and transporters.
• Manage end-to-end shipment tracking and updates.
• Ensure accuracy in inventory reports and audits.
• Lead the warehouse team in resolving operational challenges.

Skills

Logistics management

Warehouse operations

Inventory control

Analytical ability

Team management

Tools

Microsoft Office Applications

Job description

About Us

Equine SMG Sdn Bhd is a leading Malaysian distributor of premium equine feeds and supplements, proudly serving recreational riders, professional stables, and the equine industry nationwide. As we continue our strong growth trajectory, we are seeking an experienced and dynamic Logistics Operations Manager to lead our supply chain operations.

About the Role

Full‑time Logistics Operations Manager based in Gelang Patah, Johor. Reporting to the senior management team, you will oversee all logistics and warehouse operations for EQUINE SMG SDN. BHD. This is a key strategic position that will have a direct impact on the company's ability to deliver excellent customer service and operational efficiency.

What You'll Be Doing

Logistics Coordination

• Coordinate effectively with freight forwarders, transporters, and internal stakeholders to guarantee smooth inbound and outbound logistics operations.
• Manage import/export processes, ensure precise shipment documentation, and optimize delivery schedules.

Warehouse & Inventory Management

• Oversee comprehensive warehouse functions, including receiving, storage, and dispatch processes, strictly adhering to FIFO (First‑In, First‑Out) practices.
• Supervise regular inventory checks and conduct monthly stock audits in collaboration with the warehouse team.
• Monitor product movement, generate procurement forecasts, and coordinate with the Sales department to manage slow‑moving or overstock inventory.
• Maintain rigorous accuracy in system stock reports and proactively identify potential out‑of‑stock or overstock situations.
• Ensure the warehouse environment remains consistently organized, safe, and prepared for audits.

Tracking, Monitoring & Operational Visibility

• Manage end‑to‑end shipment tracking, providing real‑time visibility from port of origin through the warehouse to final delivery.
• Ensure timely and accurate status updates are communicated to customers and internal teams.
• Monitor container movements, manage ETD/ETA changes, and mitigate potential operational delays.
• Lead, mentor, and guide the warehouse team in effectively resolving daily operational challenges.
• Conduct performance reviews, facilitate essential training, and coach team members to build a high‑performing and accountable workforce.
• Foster a culture of teamwork, accountability, and continuous process improvement.

Customer Support & Issue Resolution

• Provide professional and timely updates to clients regarding shipment statuses or delays.
• Serve as the primary escalation point for shipment delays, damages, or documentation discrepancies.
• Collaborate strategically with the Sales team to support pricing strategies, manage service expectations, and refine product/service offerings.
• Perform additional ad‑hoc tasks as assigned by senior management.

What We're Looking For

• Minimum of 5 years of proven experience in warehouse or logistics management, preferably within the wholesale or retail trade sectors.
• Prior shipping experience is considered a distinct advantage.
• Strong command of warehouse operations, inventory control principles, and sophisticated logistics processes.
• Exceptional analytical ability, problem‑solving skills, and meticulous attention to detail.
• Strong leadership capabilities, excellent communication skills, and effective team management experience.
• Demonstrated ability to multitask, prioritize demanding workloads, and perform effectively under pressure.
• Proven capability to train and develop warehouse team members.
• Proficiency in Microsoft Office Applications.
• Must possess own transportation.
• Willingness to travel/outstation within Malaysia and Singapore as required.
• We prefer candidates who are available to start immediately.

Why Join Us?

• Competitive Compensation: Salary range of RM8,000 – RM10,000 (plus attractive allowances & commission structure).
• Comprehensive Benefits: EPF, SOCSO, and EIS contributions provided.
• Career Growth: Join a stable company experiencing rapid growth within the industry.
• Supportive Environment: Work within a friendly, collaborative, and highly supportive team culture.

Apply Now

Join our dynamic team and be a part of our continued success.

Application Questions

• Which of the following statements best describes your right to work in Malaysia?
• What’s your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• How many years’ experience do you have as a Logistics Operations Manager?
• How many years’ experience do you have as a manager / team lead?
• Do you have customer service experience?
• Have you worked in a role where you were responsible for stock control?
• Do you have experience with inventory management?