Logistics Officer – Contract Logistics & Customer Service

DB Schenker; Bayan Lepas; On-site; MYR 100,000 - 150,000; Full time

Job summary

A global logistics company is seeking candidates in Penang, Malaysia, for a role involving customer communication, coordination of orders, and inventory management. The successful applicant will handle shipment discrepancies and maintain documentation. Candidates should possess at least a STPM or Diploma and have proficiency in English, along with computer skills in Microsoft Office and SAP. A valid driving license is preferred for this role.

Qualifications

• Certification in Communication Skills is a plus.
• Proficient in spoken and written English.
• Possession of a valid driving license and own transport is preferred.

Responsibilities

• Communication with customers and stakeholders.
• Coordination of urgent or exception orders.
• Inventory discrepancy resolution.
• System updates in the Warehouse Management System (WMS).
• Documentation and record-keeping.
• Handling shipment discrepancies and follow-ups.
• Supporting rework or screening activities as required by the customer.

Skills

Communication skills

Inventory management

Problem-solving

Customer service

Education

STPM or Diploma

Tools

Microsoft Office

Excel

SAP

Job description

A global logistics company is seeking candidates in Penang, Malaysia, for a role involving customer communication, coordination of orders, and inventory management. The successful applicant will handle shipment discrepancies and maintain documentation. Candidates should possess at least a STPM or Diploma and have proficiency in English, along with computer skills in Microsoft Office and SAP. A valid driving license is preferred for this role.