Logistic Executive| Seberang Jaya| Mandarin Speaking

J-Recruit; Permatang Pauh; On-site; MYR 100,000 - 150,000; Full time

Job summary

A logistics company based in Penang is seeking a motivated individual to manage client orders and logistics coordination. Responsibilities include handling inquiries, monitoring shipment arrangements, and ensuring quality standards. Candidates should possess strong problem-solving and communication skills, with SPM or relevant experience preferred. Benefits include allowances, commissions, EPF, annual leave, and training programs.

Benefits

Allowance

Commission

EPF, SOSCO, EIS

Annual Leave

Medical and Hospitalization Leave

Training Provided

Qualifications

• SPM holder with relevant experience.
• Fresh Diploma or Degree holder.
• Strong problem-solving and communication skills.
• Ability to work under pressure in a fast-paced environment.
• Proficiency in MS Office and logistics software is an added advantage.

Responsibilities

• Handle client inquiries and assess manpower availability for order fulfillment.
• Manage and monitor flight arrangements and client activities.
• Develop and implement Quality Plans to meet internal standards.
• Maintain communication with internal teams and external partners.
• Ensure accurate operational documentation and reports.

Skills

Strong problem-solving skills

Excellent communication skills

Ability to work under pressure

Proficiency in MS Office

Familiarity with logistics software

Education

SPM or relevant experience

Fresh Diploma or Degree holder

Job description

Strong problem-solving and communication skills.

Ability to work under pressure in a fast-paced environment.

Proficiency in MS Office and logistics software is an added advantage.

Requirements

• SPM holder with relevant experience
• Fresh Diploma / Degree holder
• Strong problem-solving and communication skills.
• Ability to work under pressure in a fast-paced environment.
• Proficiency in MS Office and logistics software is an added advantage.

Responsibilities

• Client Order Management
  • Handle client inquiries and assess manpower availability to determine order fulfillment capacity.
  • Liaise with Sales Personnel for resolution if orders cannot be met within the requested timeframe.
• Logistics & Supply Chain Coordination
  • Manage and monitor flight arrangements and client activities including shipment scheduling and tracking.
  • Coordinate with third-party vendors, suppliers, and carriers to ensure timely and safe delivery of goods.
  • Ensure all logistics activities comply with company standards for storage, handling, and transportation.
• Quality Assurance & Delivery Planning
  • Develop and implement Quality Plans to meet internal standards and client expectations.
  • Prepare Daily Delivery Plans and assign tasks to Operators to ensure timely and accurate execution.
  • Respond to client complaints professionally and work toward swift resolution.
• Communication & Cross-Department Collaboration
  • Maintain effective communication with internal teams and external partners.
  • Work closely with other departments to troubleshoot and prevent operation disruptions.
  • Support the Admin Department with inquiries related to On-Board Courier (OBC) operations.
• Documentation & Reporting
  • Ensure accurate and up-to-date operational documentation and reports.
  • Report operational performance to management regularly and suggest process improvements.
  • Maintain training records in line with Training Procedures and compliance standard

Benefits

• Allowance
• Commission
• EPF, SOSCO, EIS
• Annual Leave
• Medical and Hospitalisation Leave
• Training Provided