LOAN CLERK

Ban Zen Motors; Malacca City; On-site; MYR 30,000 - 40,000; Full time

Job summary

A prominent automotive company in Malaysia is seeking a highly organized Loan Clerk to manage loan applications and providing exceptional customer service. This full-time role offers a chance to work in a supportive team environment while you handle loan documentation and compliance. Ideal candidates should have at least two years of relevant experience, strong communication skills, and proficiency in Microsoft Office. Competitive salary and opportunities for professional development are offered in this role.

Benefits

Competitive salary

Comprehensive medical and dental insurance

Opportunities for professional development

Supportive work environment

Flexible work arrangements

Qualifications

• Minimum 2 years of experience in a similar loan or administrative role.
• Proficient in Microsoft Office applications (Word, Excel, and Outlook).
• Knowledge of loan processing and documentation requirements.

Responsibilities

• Receive and process loan applications, ensuring all required documents are submitted.
• Review loan applications and supporting documentation for accuracy and completeness.
• Maintain detailed records of loan applications and transactions.

Skills

Attention to detail

Organizational skills

Customer service skills

Communication skills

Problem-solving

Tools

Microsoft Office

Job description

We are seeking a highly organised and detail‑oriented Loan Clerk to join our administration team at Banzen Motors Sdn Bhd in Melaka. As a Loan Clerk, you will be responsible for managing loan applications, processing loan documentation, and providing exceptional customer service. This full‑time role is an excellent opportunity for an individual with strong administrative skills and a passion for the financial sector.

What you'll be doing

• Receive and process loan applications, ensuring all required documents are submitted
• Review loan applications and supporting documentation for accuracy and completeness
• Collaborate with the finance team to verify financial information and credit history
• Maintain detailed records of loan applications and transactions
• Communicate with customers to provide updates on the status of their loan applications
• Assist customers with any loan‐related inquiries or concerns
• Ensure compliance with all relevant laws, regulations, and internal policies
• Contribute to the continuous improvement of loan processing procedures

What we're looking for

• Minimum 2 years of experience in a similar loan or administrative role
• Excellent attention to detail and strong organizational skills
• Proficient in Microsoft Office applications (Word, Excel, and Outlook)
• Strong communication and customer service skills
• Ability to work independently and as part of a team
• Good problem‑solving and decision‑making skills
• Knowledge of loan processing and documentation requirements
• Familiarity with financial regulations and compliance procedures

What we offer

• Competitive salary and performance‑based bonuses
• Comprehensive medical and dental insurance coverage
• Opportunities for professional development and career advancement
• Supportive and collaborative work environment
• Flexible work arrangements to maintain a healthy work‑life balance

About us

Banzen Motors Sdn Bhd is a leading automotive company in Malaysia, specializing in the sales, service, and financing of vehicles. With a strong focus on customer satisfaction, we pride ourselves on our commitment to excellence and innovation. Our team of dedicated professionals work together to provide our customers with exceptional service and a seamless car‑buying experience.

If you are interested in this exciting opportunity, please apply now.

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