Legal Operations Specialist: Policy & Sales Enforcement

ResMed; Kuala Lumpur; On-site; MYR 45,000 - 60,000; Full time

Job summary

A global healthcare company is seeking a Legal Operations Support Associate to enhance the efficiency of the Legal Team in Kuala Lumpur. The role involves policy administration, troubleshooting customer inquiries, and process improvement. Candidates should have strong analytical skills, 1-2 years of relevant experience, and familiarity with legal operations. This is an opportunity to work in a supportive and innovative culture that fosters individual expression and career growth.

Qualifications

• 1-2 years experience in commercial operations or policy administration required.
• Experience in a multinational company preferred.
• Strong personal computer skills including Windows-based software.

Responsibilities

• Execute day to day internet policy administration and sales terms enforcement.
• Drive process efficiency by documenting SOPs for legal operations.
• Provide guidance and training on policy implementation.

Skills

Strong English skills

Analysis and critical thinking

Organizational skills

Detail orientation

Process improvement mindset

Tools

MS Office (Word, Excel, PowerPoint, Outlook)

CRM (Salesforce)

SharePoint

BI solutions (Cognos, Tableau, SiSense)

Job description

A global healthcare company is seeking a Legal Operations Support Associate to enhance the efficiency of the Legal Team in Kuala Lumpur. The role involves policy administration, troubleshooting customer inquiries, and process improvement. Candidates should have strong analytical skills, 1-2 years of relevant experience, and familiarity with legal operations. This is an opportunity to work in a supportive and innovative culture that fosters individual expression and career growth.