Learning & Development Lead – Hospitality Training

Shangri-La Group; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading hotel group located in Kuala Lumpur is seeking a Learning & Development Manager to assess training needs and deliver effective training programs. This role requires a Bachelor's degree in HR or Hotel Management and at least one year of relevant experience. The ideal candidate will possess excellent communication and training skills. Only Malaysian citizens and Permanent Residents will be considered. This position is located on-site, focused on fostering colleague performance and service excellence.

Qualifications

• Minimum of one year of working experience in a similar capacity.
• Able to speak other languages will be an added advantage.
• Pleasant, flexible, and approachable.

Responsibilities

• Assess training needs based on Performance Monitor Report.
• Develop annual training plans for skills and knowledge.
• Conduct monthly orientation for new hires.

Skills

Excellent interpersonal skills

Effective Training and Presentation skills

Communication skills

Team player

Computer literate

Education

Bachelor’s Degree in Human Resources/ Hospitality/ Hotel Management

Job description

A leading hotel group located in Kuala Lumpur is seeking a Learning & Development Manager to assess training needs and deliver effective training programs. This role requires a Bachelor's degree in HR or Hotel Management and at least one year of relevant experience. The ideal candidate will possess excellent communication and training skills. Only Malaysian citizens and Permanent Residents will be considered. This position is located on-site, focused on fostering colleague performance and service excellence.