Lead, Transformation Communication, Group Transformation Office, Group Strategy & Innovation

Maybank; Kuala Lumpur; On-site; MYR 120,000 - 180,000; Full time

Job summary

A leading financial institution in Kuala Lumpur seeks a Lead, Transformation Communication to craft engaging narratives and design communication campaigns. This role involves empowering leaders to share stories, leveraging modern communication tools, and ensuring consistent messaging across the organization. Ideal candidates will have strong storytelling abilities, experience in corporate communications, and the skills to drive engagement through innovative strategies. Join us to help shape the future of our organization!

Qualifications

• Exceptional command in the English language both in speaking and writing.
• Experience in corporate communications or transformation/change communication.
• Proven success in leading large-scale communication campaigns.

Responsibilities

• Shape the transformation narrative through various communication channels.
• Design enterprise-wide communication campaigns to inspire and align employees.
• Bring transformation to life with relatable stories across the organization.

Skills

Exceptional command in the English language

Experience in corporate communications

Storytelling skills

Digital fluency in multi-channel communications

Analytical mindset

Tools

Communication design tools

Job description

We are looking for a Lead, Transformation Communication to be the storyteller, architect, and catalyst who brings this change to life across the organization through our communication channels.

• Shape the transformation narrative – craft and embed the voice of M30 into all internal and external communications, from townhalls to annual reports.
• Design enterprise-wide comms campaigns that inspire, align, and mobilise employees through digital, social, and face-to-face platforms.
• Bring transformation to life – relatable stories from across the organization and region to spark the change movement
• Empower leaders and change champions across the Group to tell transformation stories in their own voice and style.
• Leverage industry-leading practices – integrate storytelling, data-driven insights, and modern communication tools (video, infographics, digital platforms) to drive engagement.
• Connect the dots across the organisation – consolidate success stories, align sector narratives, and ensure consistency of message.

Requirements

• Exceptional command in the English language both in speaking and writing
• Experience in corporate communications, transformation/change communication, or strategy-related storytelling roles in large or complex organisations.
• Proven success in leading large-scale communication campaigns tied to organisational change, culture, or transformation.
• Exceptional storytelling, writing, and content creation skills – able to distill complexity into clear, compelling, and human messages.
• Strong digital fluency in multi-channel communications (social intranets, Yammer, SharePoint, video platforms, employee apps).
• Experience in using state of the art communication design tools
• Analytical mindset – able to measure communication effectiveness and translate insights into sharper strategies.
• Highly collaborative, resilient, and skilled in collaborating and influencing senior stakeholders